Tata Motors Limited

Tata Motors Contact Information, Corporate Office, Email ID including headquarters address, office phone number, customer support helpline number and email id is available here with company bio data, network presence, as well as service locations. If you are looking for the profile like foundation year, founder, office locations, parent company, etc. So, from below, you can get all that including contact details of Tata Motors in India.

About Tata Motors

Tata Motors Contact Information, Corporate Office, Email ID including headquarters address, office phone number, customer support helpline number and email id is available here with company bio data, network presence, as well as service locations. If you are looking for the profile like foundation year, founder, office locations, parent company, etc. So, from below, you can get all that including contact details of Tata Motors in India.

About Tata Motors

Tata Motors Limited is an India based multinational automotive manufacturing company. It was founded in 1945. It has main office as head office in Mumbai Maharashtra, India. Tata Motors is the India’s largest commercial Vehicles and Passenger Vehicles Company. Tata Motors is one of the famous names, providing, Automobiles Sport Cars, Commercial vehicles, Coaches, Buses, Construction equipment, Military vehicles and automotive parts. Below, you can check all types of contact details of Tata Motors Company.

Tata Motors Limited Company Profile

  • Company Full Name: Tata Motors Limited
  • Type: Public
  • Industry: Automotive
  • Founded Year: 1945
  • Founder: J. R. D. Tata
  • Headquarters: Mumbai Maharashtra, India
  • Key People: Natarajan Chandrasekaran (chairman), Guenter Butschek (CEO)
  • Parent Company: Tata Group
  • Subsidiaries: Jaguar Land Rover, Tata Daewoo, Tata Technologies and Tata Hispano
Tata Motors Contact Information
Tata Motors Logo

How to find Tata Motors Contact Information

The company has millions of customers and they always try to find Tata Motors contact details including office address, customer care, social pages on the internet. Sometimes, customers faces several types of issue with products and also want to contact for general queries. But, they don’t know how to find Tata Motors for customer support, as well as how to reach Tata Motors customer care.

In this article, you can check all important details and fastest ways to reach Tata Motors India customer care team and other departments for any kind of help, general information, sales and technical support before and after sales. Here, you can find customer care number of Tata Motors, main office address of Tata Motors, as well as Tata Motors toll free number, Tata Motors India helpline no, Tata Motors phone number, social ids, website, blogs, as well as contact information of board of directors, if available.

Tata Motors Limited Main Contact Information

Tata Motors India Customer Care Number 1800-209-7979 (Toll Free) Imp Regional Manager Customer Care (Commercial Vehicles)
North : +91-124-2828900
East : +91-33-66027502
West : +91-22-67927055
South : +91-80-66373598
Tata Motors India Customer Support Email customercare@tatamotors.com For Passenger Vehicles
cac@tatamotors.com For Commercial Vehicles
Tata Motors Main Office Address Tata Motors Ltd, 4th Floor, Ahura Centre, 82 Mahakali Caves Road, MIDC, Andheri East, Mumbai 400093, Maharashtra, India
Tata Motors Main Office Contact Number +91-22-62407101
Facebook Account www.facebook.com/TataMotorsGroup
Twitter Account https://twitter.com/TataMotors
Instagram Account www.instagram.com/tatamotorsgroup
YouTube Channel www.youtube.com/user/TataMotorsGroup
Official Website www.tatamotors.com

Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.

Tata Motors Limited Office Locations in India

Through the contact information of Tata Motors offices, you can get much more support after customer care department. Here, you can check headquarters address of Tata Motors, contact information of Tata Motors corporate office, as well as Tata Motors office locations with contact details.

Tata Motors Limited Head Office Contact Details

  • Tata Motors Head Office Address: Tata Motors Ltd, 4th Floor, Ahura Centre, 82 Mahakali Caves Road, MIDC, Andheri East, Mumbai 400093, Maharashtra, India
  • Tata Motors Head Office Phone Number: +91-22-62407101
  • Tata Motors Head Office Fax Number: NA
  • Tata Motors Head Office Email ID: customercare@tatamotors.com, cac@tatamotors.com

Tata Motors Limited Registered Office Contact Details

  • Tata Motors Registered Office Address: Bombay House, 24, Homi Mody Street, Fort,Mumbai 400001, Maharashtra, India
  • Tata Motors Registered Office Phone Number: +91-22-66658282
  • Tata Motors Registered Office Fax Number: NA
  • Tata Motors Registered Office Email ID: indiacorpcomm@tatamotors.com for Media Query

Tata Motors Limited Regional Office Locations in India

Tata Motors Limited Regional Office Region wise detail Locations

List of Region wise Tata Motors Regional Office Locations

Region Office West Address, Phone No
West 1 (Mumbai Commercial Vehicles)   Tata Motors Ltd, Regional Office, 4th Floor,
Teen Hath Naka, Near Gyan Sadhana College,
Thane 400604, India
West 2 (Area office & Regional Office Passenger Vehicles)   Tata Motors LtdAmar, Business Park, 7th Floor,
Opp. Sadanand Hotel, Balewadi, Pune 411045, India
West 3 (Regional Office Passenger Vehicles)   Tata Motors Ltd, 2nd Floor, Commerce House 1,
Near Surel Bunglow, Cross Road Bodakdev,
Ahmedabad 380054,Gujrat, India
West 4 (Area office & Regional Office Commercial and Passenger Vehicles)   Tata Motors Ltd, Omega Tower, 6th Floor,
Near Sayaji Hotel, Viay Nagar Square, Indore 452010, Madhya Pradesh, India
North 1(Regional office & Zonal Office Commercial and Passenger Vehicles)   Tata Motors Ltd, 2nd Floor Salcon Platina,
Opp Bristol Hotel Sikanderpur, Gurugram 122004, Haryana, India
North 2 (Regional office Passenger Vehicles)   Tata Motors Ltd, Godrej Eternia Tower A,
4th Floor W4 K.L.M.N. plot no 70, Industrial Area, Phase-I, Chandigarh 160002, India
North 3 (Regional Training Center Passenger Vehicles)   Tata Motors Ltd, Ground floor, Plot no. C-17
Transport Nagar, Kanpur Road, Yojna, Lucknow 226012, Uttar Pradesh, India
North 4 (Regional office Passenger Vehicles
Tata Motors Ltd)  
Tata Motors Ltd, 2nd Floor, Atlantis Tower, D-232-233, Amprapali Marg, Vaishali Nagar, Jaipur 302021, Rajasthan, India
North 4 (State Office Commercial Vehicles) Tata Motors Ltd, Prestige Tower, 5th Floor, Amrapali Circle, Amrapali Road, Vaishali Nagar,
Jaipur 302021, Rajasthan, India
South 1 (Regional office Commercial and Passenger Vehicles) Tata Motors Ltd, Fortune summit Towers, 2nd floor, 244 Hosur main Road, HSR layout 6th sector, Bangalore 560068, Karnataka India
Phone No: +91-80 -66373400, 407
South 2 (Regional office Commercial and Passenger Vehicles) Tata Motors Ltd, ASV Ramanas Tower, No. 37 & 38, 6th Floor, Venkat Narayana Road, T. Nagar,Chennai 600017, Tamil Nadu, India
Phone No: +91-44-66500900
South 3 (Area office Commercial and Passenger Vehicles) Tata Motors Ltd, Gumidelli Towers, 4th Floor, Cache Properties Pvt Ltd
South 4 (Area office Commercial and Passenger Vehicles)

Tata Motors Ltd, 4th Floor, Live in Tower, N.H.Bye pass, Opp. Gold Souk, Vyttila, Cochin 682019, Kerala, India
Phone No: +91-484-6601400
East 1 (Regional office Commercial and Passenger Vehicles)   Tata Motors Ltd, 2nd & 3rd floor, Rene Tower, 1842 Rajdanga Main Road, Kasba, P.O – EKTP, Kolkata 700107, West Bengal, India
East 2 (Area office Commercial and Passenger Vehicles) Tata Motors Ltd, 4th Floor, Block- B,Sai Corporate Park,Rukanpura, Baily Road, Patna 800014, Bihar, India
East 3(Area office Commercial and Passenger Vehicles)

Tata Motors Ltd, 2nd Floor, V K Trade Centre, Opp. Down Town Hospital, G S Road, Guwahati 781006, Assam, India
East 4 (Area office Passenger Vehicles) Tata Motors Ltd, 364, 2nd Floor, Sahid Nagar, Janpath, Bhubaneswar 751007, Odisha, India

Tata Motors Regional Office, Manufacturing Locations and Other Office Locations Contact Detail

Marketing Office   Commercial Vehicles Business Unit
Regional Office (North)   Commercial Vehicles (Trucks & Buses)
+91-11-66778808 ext 808/
+91(11) 66778800
Regional Office (South)   Commercial Vehicles (Trucks & Buses)
+91-80-66373 (400 to 407)
Regional Office (East)   Commercial Vehicles (Trucks & Buses)
Regional Office (West)   Commercial Vehicles (Trucks & Buses)
Manufacturing Locations   Pune: +91(20) – 66131111
Dharwad: Contact details click here
Jamshedpur: Contact details click here
Pantnagar: Contact details click here
Lucknow; Contact details click here  

Check Also: For the contact information of Maruti Suzuki, you can click here

Tata Motors Limited Website and Other Info

For more information about Tata Motors Limited, you can visit at the official website, where you can check more information.

As you checked companycontactinformation.com has provided Tata Motors Contact Information, Corporate Office, Email ID including customer care, office phone number, headquarters address, as well as website and social profiles. If are facing any type of issue with above-given information, so you can tell us.


  1. महाशय, मैने पिछले वर्ष टाटा टियागो xz+ (personal) कार ली थी,जिसका इंसोरेंश रेनुअल की अंतिम तिथि आज 14/06/2020 थी । SS MOTOZEN PVT. LTD (DHANBAD, Jharkhand) द्वारा 8102926956 से मेरे मोबाईल नं0 पर फोन कर रेनुअल इंशोरेंश करने की बात की । मैने उसे लिबर्टी जनरल इंशोरेंश कम्पनी से Vehicle (IDV) Value- 496000 का इंशोरेंश करने के लिये कहा तथा जिसका राशि 13570/- मैने उसके एकाउंट में भेज दिया और उसने पहले एक कोटेशन भी बनाकर दिया।
    जब मैने ss motozen, Dhanbad के एकाउंट में पैसा भेजा तो, SS MOTOZEN, DHANBAD के मालिक मधुकर ने मुझे Vehicle (IDV) Value- 457993/- रुपये, जिसका राशि कुल 13517/- रुपये है, का भेजा गया । जब मैने उसे फोन किया और कहा कि आपने मेरे साथ धोखा क्यों किया और मैने तो आपको 13570 रुपये भेजा है, फिर आपने 13517 रुपये का इंशोरेंश कर दिया तथा CAR का IDV Value कम क्यो किया, तो उन्हौने बताया कि इंशोरेंश वाला सारा पैसा ले लिया है। मैने उस इंशोरेंश कंपनी जिसका नं0- 18002090060 है, में फोन कर पूछा तो उसने कहा कि “हमें 13517/- रुपये ही मिले है”.।
    फिर मैने जब ss motozen, dhanbad को कई बार फोन किया तो call नही उठा रहा है।
    TATA COMPANY हमारे देश का गौरव है, पर SS MOTOZEN, DHANBAD के मालिक मधुकर एवं उसके कर्मचारी के जैसे संकीर्ण सोच के कारण TATA COMPANY बेवजह बदनाम रहती है।
    आप से अनुरोध है कि SS MOTOZEN, DHANBAD पर सख्त कार्रवाई करने की क़पा की जाए, ताकि ये किसी ग्राहक को परेशान / धोखा ना दे पाये ।
    मेरी बात परसुन विश्वास (TATA COMPANY) के कर्मचारी, मो0नं0 भी हुई और इन्हौने मुझे अच्छा RESPONSE दिया, और परसुन जी के वजह से ही मैने TATA की गाड़ी ली है।
    पुनः अनुरोध है किSS MOTOZEN, DHANBAD पर सख्त कार्रवाई करने की कृपा की जाय ।

  2. I have purchased a new Harrier XMA model on July 1st 2020 from Derik Motors, Trivandrum, Kerala and I have driven the vehicle for 640 km till now. ( Chassis number MAT631102LPB51679, Engine number 46343841-4061622) Today I have noticed a leak of diesel from a tube adjoining the diesel tank. On close examination I have found a small crack in the tube. I have contacted the Derik motors for the rectification but they are helpless due to the lock down being implemented within the city limits. Now I have to wait till the time the government lifts the lockdown. Government permit restricted local transport within the city limits for purchasing things which I am deprived of now due to the problem with my car. Also I have to travel to Cochin now (which is permitted now by the govt.) to meet my mother (after a long period of 6 months) and show her my new car.

    It is pathetic that a new car which cost around 20 lakhs has broken down just after one week of its purchase. I presume that you people are not doing any quality control before delivering the vehicle from your factory. It is a mere act of irresponsibility. I want to say that by selling such bad quality products which costs around 20 lakhs , you are just cheating the customers.

    Now I cannot show my face to my close relatives and friends because they laugh at me. Earlier to this I was using a TATA Manza vehicle for 8 years and I drove it for 1.64 lakhs km. I had a lot of faith in TATA cars and I am called as ‘TATA advocate’ among my friends due to my intense affection with my old Manza car. Should I repent for it now ?
    Please look into this matter and act accordingly

    Dr.Rajesh Reghunath
    Department of Geology
    University of Kerala
    Kariavattom Campus
    Kerala State
    Phone – +91-9447103510
    E-mail : rajeshabcd@gmail.com

  3. Tata motors ki taraf se koi meri help kare plzz main tata ka Purna customer hu mujhe altroz xz gadi psnd aayi h, or maine ye gadi 31/07/2020 ko book kara di thi sonipat swan moters se or lone bhi approved ho gaya tha 2 August ko ,or booking ke time pr sale karne wale ladke ne mujhe kuch nahi btaya ki gadi kitne din me aayegi bs ye Bola ki 3se 4 din me gadi aajayegi aapke pass pr gadi ka ab tak koi pta nahi h ,or na ab sale wala Ladka kuch bta raha h or na hi GM sales wale kuch bta rahe h or na hi territory sales manager kuch bol rahe h . Mere per me kuch problem h mujhe doctors ke pass jana hota h iss liye gadi lena jaroori h mujhe me gadi ke Bina kahi ja nahi pa raha hu … agar koi help kar sakta h to plz help kare mujhe gadi jaldi se jaldi chahiye ,ya koi mujhe all india sales manager tata moters ki email de de …

  4. Tata motors ki taraf se koi meri help kare plzz main tata ka Purna customer hu mujhe altroz xz gadi psnd aayi h, or maine ye gadi 31/07/2020 ko book kara di thi sonipat swan moters se or lone bhi approved ho gaya tha 2 August ko ,or booking ke time pr sale karne wale ladke ne mujhe kuch nahi btaya ki gadi kitne din me aayegi bs ye Bola ki 3se 4 din me gadi aajayegi aapke pass pr gadi ka ab tak koi pta nahi h ,or na ab sale wala Ladka kuch bta raha h or na hi GM sales wale kuch bta rahe h or na hi territory sales manager kuch bol rahe h . Mere per me kuch problem h mujhe doctors ke pass jana hota h iss liye gadi lena jaroori h mujhe me gadi ke Bina kahi ja nahi pa raha hu … agar koi help kar sakta h to plz help kare mujhe gadi jaldi se jaldi chahiye ,ya koi mujhe all india sales manager tata moters ki email de de …
    Mera mobile no h 8077200205 rishabh sharma

    • Tata altroz Xz mat lena mere pass bhi hai mere 2 month me 3 tyre burst ho gaye ye tata wale duplicate tyre laga ke de rahe hai or problem hone ke baad help bhi nai krte hai mai pura pareshan ho chuka hu…

  5. महोदय
    मैंने 15 जून 2020 Obroi moters dehradun से टाटा नेक्सॉन ली थी जिसमे मात्र 1400 km चलने के बाद समस्या आ गई थी गाड़ी बिच रास्ते मे ख़डी हो गई जिसका chassis no MAT627226LLC09176
    जिस को लोड कर के शो रूम तक पहुंचना पड़ा मे समझ नही पा रहा हुँ इतने कम समय मे ये समस्या कैसे आ गई
    मै बिल्कुल भी संतुष्ट नही हुँ मुझे कोई ठोस कारण नही मिल पाया
    मै रात के समय अपनी फैमली के साथ बिच रास्ते मे फस गया
    मैंने दिनांक 13/08/2020
    को गाड़ी oborori moters dheradun मे ख़डी कर दी
    मुझे 5 घण्टे बाद बताया गया की इसमें सॉफ्टवेयर हुए और ये होते रहेंगे क्या अकेले मेरी गाड़ी मे ये समस्या आई

  6. Dear Sir/ Madam,
    I am Kashem Ali Mandal from Bangaon North 24 Parganas West Bengal Pin 743235. I have a 2518 LPT BS4 10 wheeler Truck. My Vehicle number is WB270843. On 06.07.2020, my Truck came near Bangaon and broke down. My driver called me and informed me that there was a loud noise from Tel Crown. I then called the H S Automotive workshop of Tata Motors in Bangaon and told them the whole thing, and then they informed me that the mechanic would come to the Truck the next day (07.08.2020) and see what happened.
    The next day two mechanics came from H S Automotive and took off the Tel Crown and went to the workshop.
    I was informed by H S Automotive that it is under warranty and you will get the replacement in 3 to 4 days.
    We then make a complaint online so that my replacement can be done sooner. Complaint No. 1-140203766140. Then again I was called from H S Automotive and told that it will take 8 to 10 days to be replaced.
    Again I got a call from Customer Care on 10.08.2020 and I want to know from Customer Care if the problem has been solved? Then I had a conference talk with Mr. Akash, the manager of H S Automotive from Customer Care, and then he got very angry and told me that your Tel Crown will not be replaced and treated me very badly and it also says you can’t do anything by complaining online, customer care won’t help you. Later Mr. Akash (Manager of HS Automotive) and Mr. Tarun( Owner of HS Automotive) called me personally and said that your Tel Crown will not be replaced. You take your Tel Crown from our workshop now and they both treated me very badly. I then went to HS Automotive again and told him that you write to me that your latter pad does not have warranty of Tel Crown and there will be no replacement, then he did not agree to write that and said your Tel Crown replacement by 14.08.2020 will be done.
    I went to H S Automotive again on 14.07.2020, then the owner of H S Automotive, Mr. Tarun, called me on the site and said, your Tel Crown will be replaced by 19-20 August and for that you have to pay a bribe of 15000 rupees to Mr. Tarun. If I don’t pay that 15000 rupees, the replacement will not be done from H S Automotive and I was treated very badly again. There is no way H S Automotive is solving my problem and they are treating me very badly.The complaint I made to Customer Care did not take any action against the complainant (complaint number is given).
    My truck EMI is Rs. 50,000 per month and driver and helper’s salary is Rs. 15,000. My Truck has been parked since last 06.08.2020 and it is not yet clear when my Truck will run on the road. I have been repeatedly told by H S Automotive that there is no spare material and the date is being extended. Then you tell me where I will pay EMI or salary. Now the condition of the market is very bad. If the truck stands still for so many days, I will be forced to take some bad steps. I think H S Automotive is joking with me. Do you have any rules where there will be a maximum time limit for providing service.
    I request you to solve my problem as soon as possible and take some action against H S Automotive.
    Replace my Tel Crown as soon as possible. I have two more Tata motors Trucks and I’m very scared now with your service.
    Now looking at the service, I think I made a big mistake by buying a Tata Motors Truck.

    Details of Tata Motors workshop
    NORTH 24 PARGANA PIN 743235
    MOB : 8373052516/17/18

    I hope you take this matter seriously.
    Thanks & Regards
    Kashem Ali Mondal
    Mob : 7602521009
    Email : rajibsen517@gmail.com

  7. sir

    i purchased one new car Tata Nexon XZA+(O) 1.2 RTN BS6 vide Registration Number DL12CS3808 three months back. i took this car from your authrorized dealer TATA TRIO OKHLA. First of all i m highly dissatisfied by the services provided by TATA MOTORS as i was supposed to receive the smart key with the car but showroom official told me that right now they not having stock of smart key and as and when they get the smart key from the company they will provide the same. Thereafter i contacted number of times to the TATA TRIO OKHLA and never get proper response. on 18/8/2020 one of the official of the TATA TRIO OKHLA contacted me and told me to collect the smart key and on 19/8/2020 i visited the the showroom and collect the smart key and they sync the smart key with my car but when i was returning from the showroom to attend one meeting with my client suddenly my car stop running in the middle of the road . it shows on service signal and my car neither go on drive mode or reverse mode and when i narrated the problem with the helpline number of tata motors the official was not able to understand the problem and told me this type of problem they have not heard before and suggested me that they will provide road side breakdown service and took the car to the nearest authorize service center. i have no other option and i was agreed with the same but thereafter when i was waiting for the breakdown service, i again tried to start the car and suddenly my car start working and now that signal also not shown on the display. thereafter official of break down service of the company visited to the site, i narrated entire incident to him and again he suggested me to visit nearest authorized service center. 

    sir i purchased this new car after seeing good reputation of the tata motors but i am shocked to see the problem occurred in the new car and this problem make a fear in my mind that if this type of problem again come before me when i am with family or i am running towards my work as i am an advocate and i always rush to one court to another but now i have apprehension that the vehicle sold to me has manufacturing defects weather electronics or otherwise and i am further apprehensive that this kind of problem can create safety and security issues for my other family member as well as my self.

    in case the car suddenly stop in the middle of the road then there are great chances of collision by the vehicle coming from backside. luckly last time i barely escaped from any such accident on a very busy road.

    hence i request you to kindly arrange full diagnostic done on my vehicle and get the relevant part of the vehicle repaired which is responsible for such mechanical failure or alternate replace the faulty vehicle or if that is not possible then refund the entire amount paid by me along with the appropriate amount of compensation.


    Yogesh Aggarwal

    Mob : 9999368137

  8. Mr. Ratan Tata/Tata Motors,

    I had very high opinion about Tatas and still have also. I am an unlucky owner of two Tata vehicle one Sumo grand which I had purchased in March 2010 and second Hexa which I had purchased in Nov. 2019.That Hexa is pre owned which is 2017 made. I am very much fed up due to the behavior of Tata Motor’s dealer, M/s Yashraj Motors, Muzaffarpur, Bihar. I am from Darbhanga and living at Darbhanga. I need your support, as you are a gentleman I am confident that I will get your support. Please, arrange to take back both vehicle by Tata motors and pay my money after deduction of time bound depreciation. I request you to look into the matter and do the needful. Hope for your early response.

    Kumar Raghavendra Mohan Chaudhary. Mob. No. 9471006066.

    • Hi Mohan,
      I have purchased TATA HEXA XM+ vehicle in Jan 2020 and from the day one it has a lot of manufacturing issues. Almost 12 defects and every time I need to take the vehicle to the service center and get it rectification. I live in Bangalore.

      Would like to have a discussion with you.

      Sree Hari

  9. I am maheswaran from chidambaram. I came to VST TATA MOTORS CUDDALORE. Important facilities are not available in this branch such as, water wash. Wheel alignment, especially there is no responsibility with customers, very frequently they never realise their mistakes, the mechanics are not qualified, managers etc. So I kindly request you to the head officers please appoint the proper and qualified staffs in this cuddalore branch. Thank you sir.

  10. Respected sir, I had booked Tata Tiago dated on14 August2020 to Bafana Motors, Tathawade, pune,as I desired to purchase this car in Ganpati फेस्टिवल, Bafana assuared me to give delivery on 28/08/2020.Yesterday Bafana denied to give delivery showing reason that there is a problame in loading of tiago in Sanand Plant. It is nothing but clear breach of contract as well as trust committed by Bafana.Whether, Tata Motors will arrange to deliver the vehicle in this Ganpati festival2020 and keep the assuarance as we Indians are very proud of Tata family, Tata brand, Hon Shri Ratan Tata saheb and Tatas trustworthy -Prakash Jadhav

  11. Respected sir
    I am Nagesh Bharade
    I am a very loyal customer of TATA MOTORS.THIS IS MY 3rd vehical of TATA.TATA ACE GOLD .
    I Had purchase this Tata ace Gold goods carrier from Chavan Auto Wheels Pvt Ltd Solapur.
    They are given me froad cotation.When I had ask them why your given me a froad cotation,then the people’s from this shop Bitten me a lot and done the pollice FIR Against me .
    On the occasion of Dasehra I am going to purchase a new vehicle.
    But Because of above mentioned Problem I am thinking about may I purchase TATA VEHICAL OR Not .

    Nagesh Bharde

  12. Good afternoon
    I am having very bad experience with sanghi brothers TATA showroom, Indore..
    They said they will deliver Nexon which I booked 2 months back..
    But till now they have done nothing.. we went to showroom twice because they called us. And upon going they just said car has not arrived..
    Kindly look after it..the sales man is lieng that they haven’t told that the car has arrived.. very bad experience.. pathetic service…

  13. We bought a Tata Tigor on 12 Aug 2020 [chasis no. MAT629527LK09149]
    I would like to file a complaint against the dealership – TREO TATA Safdarjung car dealer.
    They did not even told us the features of the car, we bought top model automatic version the car was semi-automatic they didn’t informed us and they sold to us, now we are facing issues regarding the gear shifts, the gear shifts on high rpms (4000rpm) and we also face jerks which later cause us head atche!
    The salesgirl in the dealership- Nisha, told us that the registration would be completed in a week and the number would come, after 10 days when we called her she told that she forgot to pay the registration tax, then after 3 days we called her again she said that in that week only the number would come.
    And yesterday that was 22nd September 2020, she called and said one person is coming for registration, when the person arrived he said he has to do the number tracing, normally this procedure is done before the customer takes the delivery and they are providing us this service after approximately 1 month and now she is saying one more week and the number would come.
    Normally in this time period that is 1 month the RC arrives and they are tracing number of the car !!
    We are disappointed from the service,
    We bought car from Tata because in this period we thought to give our money to an Indian brand because no point giving money to foreign brands and now they are providing us this service? We are truly disappointed and would never car a car from Tata if this is your service.
    And would also like to complaint about the service department we went to the service centre in okhla (industrial area), there we told them our problem first they made us wait more than 3hours and then said its your mistake you bought this car we cant help you! Although we had an argument and we made the systems calibrated but this service is also very disappointing!
    We are facing issues regarding the shifting of gears and please we insist you to book an appointment on the service centre and we should not be questioned at all they should know our problem and should clarify at priority!
    We earlier complainted as well on mail and reply came asking for chasis no. when I provided them with the details, no reply came at all
    I request you to clarify my problem as soon as possible.
    Chasis no. MAT629527LK09149
    CONTACT NO. 9810107573
    ALTERNATE NO. 9205801747 / 9810953409
    ADDERESS: C24 Lajpat Nagar 3, New Delhi 110024
    If these thing aren’t done and I feel appointed again please take your car back and please refund my money back!
    First complaint – service centre
    Second complaint – Mail (11 Sept 2020)
    Third complaint – Mail (This mail that is 23 Sept 2020)

  14. To
    Mr. Ratan TaTa/Tata motors ,
    Dear Sir ,
    With lot of expectation and love towars country and dedication and a good human being like you.Sir i choose THIAGO (Wizz) as my 1st car .
    Sir i wuld like to share with u that the local Dealer and its staff # KRISHNA MoTORS # kharagpur Dist: Midnapur WB. Chit with me in several issue.
    I have book my car on march 2020 and the same delivered on May 20 but till date they didnt provide me the below assurance which was given at the time of purchase .
    Requesting your earliest interventiion since i have already made couple of complain but didnt find any resolution till date. Pls find the several issues that i have been facing till date.
    1. My car was delivered without any ballons or Ribbon sticker.(Total unprofessionalism).
    2.There was no light inside the Car while purchase the car i have point out the issue but the boy from accessories department assured me that the same will be given at the time of 1st servicing.(till date nothing given 1st servicing already done and i have been facing lot of issue while travelling with my family at night and they have to use mobile light even to drink water at back sit.
    3.I have paid extra Rs 35,000/ for accessories with TATA brand but the staff from accessories department given me all duplicate product from local market and even asking for GST bill they didnot able to provide me the same.
    3.The product which he gave me already damage or torned..and even few product like Sit cover,Handrest,Car cover,Door Bit still not provided.
    4.My car no plate was given 2 months ago but till date the dealer not able to provide me the BLUE Book which supposed to be deposited to my Bank within time frame therefor my Bank charge me extra 2800 rs/month as panalty and till date the concern dealear not showing any interest to resolve my issue.
    5.Every time i want to meet with the BM of Dealer KRISHNA MOTORS kharagpur he denayed to meet me and providing verious excusues .I never got a single chance to meet him from the date of my purchase.
    6.I have raise couple of complain in toll free no but never get updaed on the complains. And my issue remain same.
    Under such cercumtances belive me i feel very sad and illifated person to took the decision to purchase Car from TATA MOTORS car.
    My family members and my friends now laughed at me because this was a decesion that i had taken against their openion.
    Name of the customer

  15. Dear Sir,

    I am an corporate employee of Hawkins Cookers Ltd working at Thane . We have bought 6 vehicles of Tata Tiago in the corporate scheme as perk
    But to the utter surprise out of the 6 vehicles which have very less NVH and fitment issues, The 5 car were bought from Devgiri dealer and only one car from Concorde Motors . Thane . This is a unique car with all issues.Looks like it was dumped on us by the marketing person Mr Oscar.. You can check the service history of the car. More than 30% of the time in the service station.

    My car MH04 DE 2654 was bought in Dec 2018 from the Concorde motors showroom Thane which is closed now as well its service station. The Tata motors service people from Teen hath naka office were also not cooperative and have not supported getting the issue resolved.

    The vehicle has terrible NVH issues , fitment, vibration issues, rear shock terribly noisy and spring back effect of all issues attended and arising back in this car. I am terribly unsatisfied with this vehicle. The car is been attended bt Concorde service station first , then to George automobile then to concorde worli and then now at Heritage service centre at Thane

    The service SUCKS. No problem is getting resolved . I am fed up. I am myself a Ex Tata employee and if this is the response to the ex employee I acn iamgine about a common person buying a Tata car .The simple answer is 3 cylinder engine vehicle so it will vibrate and aisa he hota hai no issues in the vehicle

    I was on the brink of putting this in public domain. But i felt that i put my request to you and hope for the action on it.

    Pl do not disappoint .

    Manoj Manve

  16. Dear All,

    I have booked tata nexon XZ+ from Sanya motors, Aurangabad Maharashtra on 10th August 2020.

    Today 24th October 2020, I still haven’t received my car.

    It was said 4-6 weeks but right now i am on going to 10 weeks.

    Really disappointed by the time taken by tata nexon late delivery.

    Kindly request you please deliver the car before 5th Nov 2020.

    Waiting for your reply.

    Chetan dhadiwal

  17. To whom so ever installing EV charging station (EVCS)

    Dear Sir/Madam,

    I am a proud owner of an EV SUV.

    From an year of research on the internet, it is understood that installation of EVCS are being planned at many of the existing/new Petrol or Diesel Outlets. Further, many MOUs are also being signed between power company/government/ Oil companies in this regard.

    I am bit skeptical of installing EVCS at Petrol/Diesel outlets as it will lead to emotional and psychological trauma to EV owners.

    I would like to bring about my concern in this regard:

    1.The existing Petrol/Diesel Outlets can’t facilitate a long comfortable stay.

    2.The charging time spent at fast charging EVCS will be a minimum of 30 to 60 min.

    3.More the EVs, the queuing time will also add to charging time.

    4.Traffic near outlets will also increase with the number of EVs.

    The above will discourage owning an EV vehicle.

    I would like to suggest the following:

    1. The EVCS should have facilities for good quality halt.

    2. Low Cost slow charging EVCS be installed at all parking facilities as a marketing endeavour. These can be at the existing restaurants/food outlets/motels/shopping malls which have the provision of a longer break. It will serve the purposes of having a refreshment and vehicle recharging.

    3.Similarly on the highway routes fast charging EVCS should be near entry or exit of any city, near toll stops and meet the requirement of quality halting time.

    The above will make the charging time spent by traveller enjoyable thus avoiding any discomfort to the EV owners.

    Hope the EV mission is successful.

    PS: The Cola companies installed free fridge with their ads at outlets to promote sale of cold drinks.

  18. I am JAYDAYAL AGARWALLA from assam jorhat my car meet an accident on 7 June and the car was handover to the dealer at pragati motors but till now I haven’t received the car when ever I call them they only give me excuse that it will take time but sir it’s been 4.5 months I am facing problem without my car please it’s an request you to kindly look the issue
    Hope will have a positive attitude towards this issue

  19. Dear sir,
    I have purchased a 912 lpk at Excel Vehicle baramati.

    First it took ages to dealer to deliver the vehicle. Now vehicle is available, but vehical hauda is defective , there is gap of inch or two all sides of hauda.(photos attached). So I refused to take delivery.

    The response from dealer is frustrating.

    My loan emi has already started. And dealer is refusing all logical options resulting in more delay.

    We trust tata for its good quality of vehicles and after sells services. This recent event are very frustrating for me as a buyer.

    PL do the needful.

    I have attached all photos for your reference

    And also tax invoice

    Tushar zgade

  20. Ss motozen walo ka yehi kaam hai. Customer ko cheet karna. Maine bhi new nexon book kiya hai. Booking ke time bola gaya tha ki 4 week me gaadi de denge. Jab ki 8 week ho gaye hai. Gaadi ka koi pata nhi kab aayega. Madhukar sharma ke pass koi jaankari nhi hai ki gaadi kab aayegi.

  21. ear Sir/ Maam
    This is to bring to your notice that I had purchased a Tata Nexon with no. MP 09WD 3102 , Chassis no. MAT627265KLJ37793, Engine No. REVTRN03JPYK77544.

    My car Warning Signal of High Coolant temperature and Check Engine as in attached image. I contacted Tata Motors Service @Sanghi Motors Indore on 10.11.2020 and my request was attended by Mr. Harshal Patil . After numerous phonecalls to know of my cars status , I was given my car at 6:00 pm stating that my car was in good condition and all checks were done.

    To my surprise as soon as I reached my home which is about 4 kms from the service station the Warning Symbols were showing again.Upon contacting the attendant Mr. Patil again, I was told that this might be a chance and I can drive the vehicle without any issue.

    But yesterday (11.11.2020), my car while driving suddenly showed the same Warning Signs and suddenly came to a halt and could not start. Upon my complaint @Tata Motors Roadside emergency assistance team my vehicle has been toed to the service centre.

    I request you to kindly look into the matter as it is negligence on the part of the Service team in the first place as my vehicle was not taken care of properly due to which the sudden breakdown happened.

  22. Respected sir
    Am Dr Abhijeet Kailas Devgare I have booked this car nexon xz plus petrol white color dated 18th September 2020. On basis of gift to my sister engagement ..they promised me that on darasa ..they give me a car. But every 5 day they are telling that..it will be late and not picking the call.misunderstanding with my family. Sop I have going to cancel booking and taking to another company car .

    I was complaining already. My Complaint No – 1-145896668331. And not any feedback n progress from your side.This very disappointing and this my first and last experience with your company.

    Dr. Abhijeet Kailas Devgare

    Nanded Maharashtra


  23. नैनो गाड़ी न.ं यूपी 32 एफए 4716 तो बहुत ही कबाड़ गाड़ी निकली। जबसे (2013) खरीदा हैं रखरखाव पर तो बहुत ही ज्यादा खर्च करना पड़ा गाड़ी के पार्टस की क्वालिटी नहीं होने के कारण बार-बार बदलना पड़ा पार्ट्स की कीमत भी बहुत ज्यादा हैं। 14-11-2020 को हल्के धक्के में ही गाड़ी की मजबूती की पोल खुल गई। गोल्डरस लखनऊ ने लगभग दो लाख का स्टीमेट बताया हैं जबकि गाड़ी सामने बाये तरफ ही लड़ी हैं। पीछे का हिस्सा तथा दाहिने तरफ का हिस्सा सेफ हैं। बीमा कम्पनी वालों के नखरे भी जरूरत से ज्यादा हैं। ओवरआल यही कहा जा सकता हैं कि नैनो कार कीमत, मजबूती, मेन्टेनेंस की नजर में बहुत ही बेकार गाड़ी हैं। एलएक्स माडल के दाम में दूसरी कम्पनियों की कार इसके मुकाबले मजबूत टिकाऊ कार लिल जाती। खैर अब तो फॅस ही गए। कृपया अवगत कराएॅ कि क्या कम्पनी इस कार को वापस ले लेगी अथवा इसे शहर के प्रमुख स्थानों पर घुमा-घुमा कर प्रदशर्नी कर टाटा कम्पनी के वाहन व अन्य उत्पादों के प्रति लोगों को जागरूक करूं

  24. I have booked tata nexon XZ from Tata motors, Nerul branch, Navi Mumbai, Maharashtra on 13th October 2020.

    Today 24th November 2020, I still haven’t received my car.

    It was said 4-6 weeks but right now its more than 40 days.

    Really disappointed by the time taken by tata nexon late delivery.

    Kindly request you please deliver the car asap.

    Waiting for your reply.

  25. With utmost dissatisfaction i have to say this that the commitment level at which the sales people are working is very pathetic.
    I booked the car Nexon XZ+(O)(ST)_White vehicle Chassis No- MAT627144LLN38472 & Engine No- REVTRN11NZXK86731 on 18th September and was said to have a delivery date of 6weeks which then went upto 10weeks and now again it has been extended. The sales person did not bother to follow up or give any positive replies. Constant follow up had to be done. Again the initial booking payment was done online and was supposed to receive the receipt as promised by your sales executive at my office. After constantly chasing him for one whole month i got the receipt. I was hoping that when Tata is involved the commitment level and work ethics of companies and its employees are considerably very genuine and strong. I had been constantly chasing the sales executives for updates and all i got were dates.
    I would like the car to be delivered on the said delayed date that is by 30th of this month.
    After constantly chasing the executive from the 6th week he never gave me a date and kept telling me that your car will be delivered by this month which was November. All his commitments have failed.Having to face such difficulties and issues i wonder what problems i am awaiting in the future as well with the service and needs.
    With utmost displeasure i would think twice before approaching this dealership again.






    MOB .91-9828058347

  27. Alternate Contact Number: 9829335351

    Chassis Number:MAT626359LKK43066


    M/S TECH WHEEL INV. NO. IMBTJA202100454 DTD. 13.11.20






    MOB NO..9829335351

    ALTERNATE CONTACT NO. 9829335351

  28. Dear Tata Motors,
    I had very high opinion about Tatas and still have also. I am an owner of Tata vehicle TATA TIAGO .Last 45 days my vehicle TATA TIAGO UP16BZ6013 is in workshop of M/S Puneet Moters,Tiwariganj , Faizabad Road, Lucknow ( U.P )for repairing . I am very much fed up due to the unprofessional behavior of Tata Motor’s dealer, M/s Puneet Automobile . I need your support for proper work and timely response. Please, . I request you to look into the matter and do the needful. Hope for your early response.

    9910528400 / 9919888878

  29. I HV also Tata Tiago 2019model, i hv also face many issues clutch sound, dashboard vibration,sound from doors, starting pick up problem need to start my for 4-5 minutes,or it’s get normal After driving 5-7 KM, service center is very bad not rectified my issues after visited there 4 times in 1 year. Now I do complaints at customer forum against Tata motors. Very heavy car that is good, but fit and finish is not Good not reliable, engine not smooth.

    No one reply

  30. complaint no:1/149952854561
    your car spare parts are not available in service centers or kerala.Why do you sell your car in kerala.Are you value our time and money.Is this your prestigious car situation.how to become tata motors number one in india.per years how many days we are keep our car in your service centers.we cannot use this car in urgent situation what the benefit with this car.In frond of our family members this is the second time i am become shame of with your harrier.You can only say sorry to solve your problem what about my situation.send your MD to toyota and hundai
    service centers to learn.I will not prefer tata motors car to others.service also very bad and what about your safety ?Do you know what happen if the clutch is not work ?.My family just escaped from the death.Take back your car and give back our money.innova or creta is better than harrier.

  31. Dear sir,

    Sub ¦ engine failed 2 times in warranty period company refuse to replace.

    I have taken my commercial vehicle HSNE1613CR from pasco motors gurugram on 2017. the engine having problem after 1900 km engine failed. Then service centre sethi motors rishikesh change the engine again after 2000 km again engine failed now company saying we will not replaced its only done once. I am in warranty period still company say we can repair but engine will not change now every 2 month engine get problem and company fixed it with full charge but not want to replace engine. Even manager also agree that its engine fault but refuce to replace it . After many times request to manager and area head in dehradun regarding this but their behaviour is very rude and say every time do whatever u want nothing will happen. Its work like this. I feel very bad that time I have not done recording of the staff. Really very shame we purchased very costly vehicle one time engine replace still same problem with in warranty period but company do nothing. I promise next time I will never buy tata. I go for other vehicle company.

    I need full investigation in this case & also my money back or get the complete work done with engine replace or else I have to take this matter to next level. Already given notice.


  32. Booked Nexon xe 0n 01 nov 20 with delivery date of 4-6 weeks at premium motocorp rewari, haryana. After 15 weeks still no update with plant or dealership about delivery. No proper response to complaints on phone or email.

  33. I have booked Tata Nexon XZ plus on 30th October through Bafna Motors, Pune. I have disbursed my loan on their request on 21st Jan 21. Till date I am not having confirmed date of delivery. I am following with Tata Motors and as well as Dealer with no responce.
    Very bad experience from Tata NMotors

  34. Dear All,

    I have booked tata Altrox XE from JAIKA Moters , NAGPURvMaharashtra on 25 th Nov2020.

    Today 15th FEB 2021, I still haven’t received my car.

    It was said 8-10 weeks but right now i am on going to 12 weeks(82 day).

    Really disappointed by the time taken by tata nexon late delivery.

    Kindly request you please deliver the car before 22th FEBv2021.

    Waiting for your reply.

    MOB NO..8448399517

  35. Hi,My name is Mr.Nitin Wasurkar and I belong to Nagpur.I purchased Tata Harrier on 2nd Feb 2021 form Jaika Motors Nagpur. I was on my way to Pune on 12th Feb for some official work. The vehicle broke down due to dismantling of coolant pipe. I was stranded with family for 7hrs. The vehicle was towed late night  but the pickup man could not board the vehicle on the truck. Also the customer care told me that they will arrange cab to nearby service station.I told them that I am with family and need help.Lastly they called me and asked me to arrange it on my own. I asked them to drop the vehicle to Jalna,Maharashtra as it was nearby service station in sania motors.Early morning I came to know that they had dropped vehicle to  Aurangabad.
    The aurangabad service team told me that this clear issue of pre inspection on dealer level. However they retficited the issue early morning. post first service the service from dealer was pathetic. could not fix the issue which i have clearly mentioned. 
    I would request tata motors to clearly look into after sales service as this is the most important aspect of customer satisfaction.I have other toyota vehicles and their service is impeccable. 
    The only reason for buying harrier was to promote our local brand. 
    I hope the company takes care of such issues and build trust in the brand.
    Nitin Wasurkar9822641326


  36. I booked a Altroz XE Rhythm car from SAB Motors, Lajpat Nagar, New Delhi on 18th of JAN 2021.
    The dealer promised me they will deliver the car in 10 days time and take my old car.
    After 10 days they said it will take 3 weeks time, then 5 weeks.
    Still no confirm date no communication from dealer side.

  37. Respected Tata Team

    Trust all is well.

    My name is Sandeep from Kerala and I have been a customer for TATA for like 2 years. I own a Tata Nexon KL 10 BC 4054 car which was purchases by me on date and year 2019 under the name of Sandeep Melepurakkal

    My service was always done timely and all is working well. But due to COVID and some lockdown restrictions in our State Kerala I happen to miss one service which was due from TATA Service Center, as I didn’t receive any notification nor any call from the Service center so I could arrange someone to come but unfortunately I didn’t receive any update so it was missed.
    My service was done lately but got a bit delayed. But right now I want to renew the service contract with TATA but they refuse to do so just because I missed one due to COVD restrictions in our area.

    It was a server and I didn’t want to take any chance as I have a newborn kid so to avoid contact and stay safe following the rules and restrictions provided by the state government, I missed my service date.

    Kindly, request you take this as a request to please grant me to renew my service contract again. I need your support and since I’m writing this to you.

    Let me know if you require anything else from me.

    I’m also reachable on +971 55 755 9446, +91 89435 54900, and the sandeepdev.mp@gmail.com email address.

    Waiting to hear back from you.

    Yours sincerely,
    Sandeep Melepurakkal
    +971 55 755 9446 

  38. मेरा नाम – अजय कुमार वर्मा
    एड्रेस – २२/२, सुभाष पार्क उत्तम नगर न्यू दिल्ली
    कांटेक्ट -9563744444, 9319968911, 9578444442, 9278000081, 9278000073, 72099999683
    मैंने टाटा मोटर के विश्वास पर truenorth automobiles mayapuri new delhi से 08/08/2019 टाटा हरियर xz टॉप मॉडल मायापुरी से 1859000/- रु में खिरीदी जिसको 08/08/19 को शाम 6pmको मुझको दिया गया, सुबह मुजको पता चला कि गाड़ी काफी जगह से दोबारा पेंट कि हुई ह इस बाबत 09/08/19 मई गाड़ी के साथ मायापुरी शोरूम गया वहां पर मैंनेजर सेल्स सुशिल रॉय और मालिक राम अगरवाल से इस बाबत बात कि तो उन्होंने साफ़ मना कर दिया के गाड़ी दोबारा पेंट नही हुई ,, जिसपर मैंने टाटा मोटर को कंप्लेंन कि गाड़ी कि जाँच हुई और उसमे टाटा टीम ने मुझको फोटो के साथ गाड़ी के दोबारा पेंट होने कि रिपोर्ट दी उसके बाद मालिक राम अगरवाल ने मुझसे गाड़ी बद्चंगे करने के लिए एक पपेर पर हस्ताक्षर करा कर मेरी सहमती के बिना गाड़ी कि दिग्गी बदल दी मई आजतक प्रेषण हु मेरी गाड़ी में अबतक 21 बार खराबी आ चुकि पर टाटा मोटर वाले चोर हो गये ह किर्पया इनसे गाड़ी ना ले अगर फ्रॉड करना ह टाटा मोटर वालो को तो लोन ले कर भाग जाओ टाटा वलो चोर हो तुमलोग

  39. I book tata tiago XT on 11 dec 2020 they committed me that it will be deleverd on end of january but till 90 days gone .I want delivery fast because it’s already 90 days gone.
    Book from jaika motors, wardha
    Please consider my complent
    Contact me – 9834521636

  40. hello! i ma govind kumar bhuiya
    Can you tell how i meet TATA MOTERS head office for business,
    Let us talk about how I can get an appointment.

  41. Vehicle ALTROZ has into market in the year 2020 January but accessories are not available in their retail out lets . Example , I purchased ALTROZ XE Model in June 2020 but accessories like Remote locking / key is not available till date .
    It is surprise to note , this is the situation with Tata Motors .so look into make availability of accessories to New Models coming into market .

  42. Dear Tata Team
    I have purchased Tata Tiago XZ in April 2019 with Reg. NO. RJ01CD8629, where My Registration date is 18/04/2019 from Tata Mudgal Motors,Ajmer

    1.Dear around 1yr ago paint on top of left door is getting tearing after making a bubble,

    2. Around 3months ago the chrome finish of fron left and right handle and rear left handle is being felling out on its own and injured us several times,

    3. Left corner blower of ac is not working appropriately.
    Pics clicked befor is attached here with the mail.

    For this I have verbally communicated to representative of Tata Mudgal motor,Ajmer representative, today when I reached here they denied to sort my issues in Guarantee/Warranty period.They said that in their system my purchased date is 28/02/2019 so they will not cover my vehicle, I don’t understand as I have bought my car in April,2019 so my cover should be stated from the date of purchase how it came on 28/02/2019.Although I might consider it but where all companies are providing covid period era benefits why such a reputed firm likeTata is denying to serve their customer.Where I have convinced my many friends to buy Tata Products.

    Kindly do the needful ASAP.

    Thanks and Regards
    Dev Dutt sharma

  43. Dear Sir/Madam,

    I am a resident of Pune city. I am looking forward to buy a 4 wheeler suitable for a family of 5. There are obvious choices for an urban family like mine to opt for either Maruti Suzuki or Hyundai Motors. Well, the reasons are obvious too. Hence, till date we have been their happy customers.

    But this time, my doctor wife and my son (A Mechanical Engg. Student) put up a suggestion for buying Tata Motors vehicle. So, we did a research keeping in mind our budget and identified that Tata Tigor or Nexon can be the best fit. We decided to go for a test drive. I went on to Tata Motors website on 16th March, 2021 and requested for a test drive. I got a call from TM Customer Care and informed that I will get a call back from a dealer named Rudra Motors, Pune. I didn’t receive any call from the dealer.

    I, then went ahead and visited Bafna Motors at Wakdewadi, Pune as this location is comparatively closer to my residence. To my surprise, when I entered the showroom, it looked as if it is about to get shutdown. No customers inside, the entire staff occupied the seats which are usually kept for visitors. No one approached me. Finally when approached a group of sales executives having a roundtable chat session, a lady painstakingly got up from her seat to assist me for my requirements. What I understood from her was that the Tata Motors have stopped taking the car bookings. We will inform you next week. Even test drives won’t be possible. It came as a shock to me.

    Next day i.e. 17th March I called up again. I heard the same story by a TM Customer Care. I was again informed that I will get a call back from a dealer named Rudra Motors. But No-one from the dealer called. I called up the next day i.e. 18th March. No response. I got a confirmation call from TM Custome care whether the dealer called me. I also called today as well and I was again told that I will get a call from Rudra Motors. No response yet. There is something seriously not right between your

    Finally, I decided to write to you. I don’t know how helpful it is going to be for me or the prospects who are looking forward to buying Tata Motors vehicle. But, being the past employee of Tata, I thought it is my moral responsibility to write to you and make you aware about the ground realities of your dealer network who eventually not paying any hid to your requests.

    There is no doubt about the availability of the best options available with the competition. New companies entering are super-prompt in responding to customer queries and serve their requirements. It is very unfortunate that the way the prospects are treated, I am left with no other option but to fulfill my car requirement with the competition cars. Also, I am afraid, if the sales process is so painful, how will be the in-warranty service.

  44. Dear Customer care,

    I booked TaTa Nexon XZ+ from M/s Ananya Auto Agency Pvt Ltd, Khagaul, Patna, Bihar on 25th January 2021 with an assurance to deliver the vehicle on or around 15th March but no information received till date. Now the concerned person is not able to tell any expected date of delivery.

    Really disappointed by the time taken by Tata motor. You are requested to kindly deliver the vehicle or finalize the invoice of the vehicle by 31.03.2021 so that I can take the benefit of LTC. It was also appraised to the dealer before booking.

    Waiting for your reply.

    (Md Shakeel Ahmad) Mobile: 9437071506
    Email: mdshakeel102@yahoo.co.in

  45. मेरा नाम उमेश कोर्य है मैने 2017 MP04CT0582 में टाटा टीएगो ली थी जो कि एक साल तक ठीक चली उसके बाद उसमें डिस्प्ले पर malfunction की लाइट आती है और कार में पिकअप एंड हो जाता है मैंने इसके regarding कई बार VARENYAM MOTORS BHOPAL को कई बार complaints की कई बार गाड़ी भोपाल लेकर गया DECEMBER MONTH में भी 10 दिन के लिये गाड़ी छोङ कर आया तब बोले की अब kabhi फ्यूचर me ये प्रॉब्लम नहीं आएगी आज मुझे फिर से ये प्रॉब्लम आई तब मैंने Varenyam motors ke work shop manager se बात की तो कहने लगे की प्रॉब्लम 2-3 महीने बाद आई है फिर भोपाल आना पड़ेगा
    TATA MOTORS CARS से निवेदन है की मेरी समस्या का समाधान करें

    HOSHANGABAD 461001
    MO. 9755095094

  46. 1. I had purchased Tata Harrier XZplus on 14 April 2021 vide Chassis No.MAT631574MPC60800.
    2. At the time of Delivery given me Single Key instead of Two keys.
    3. Not satisfied TATA due to getting a Single Key instead of Two keys which was not told to me at time booking by Dealer.
    In case of lost key, there is no option for second key and vehicle will keep standing at one place only. Worst Exeperience so far.
    Really Skocked.
    4. All manufacturing companyies are providing double Keys of vehicles.
    5. Even purchasing of small lock of house providing 2/3 keys.
    6. Realy shocked with TATA, can never expect this type of behaviour with customer from company like TATA.
    7. Now dealer demanding Rs 14,000- (Fourteen Thousand) for purchase of second Key.
    8. Complaint in this regard has been lodged vide Complaint No. 5-151224388343 Date 15 April 2021.
    9. Waiting for your reply.

  47. सर
    में ग्राहक किसान जितेंद्र पटेल किसान परामर्श केंद्र बड़वाह तहसील बड़वाह जिला खरगोन मध्यप्रदेश का होकर , मेरे दुवारा 16 अप्रेल 2021 को सांघी ब्रदर्स शोरूम इंदौर में टाटा कम्पनी की इंट्रा v 30 गाड़ी को खरीदने हेतु हमने कोटेशन लिया था , किंतु शोरूम के कर्मचारियों व अधिकारियों की गलत नियत ( कमीशन खोरी ) के कारण आज दिनांक तक मुझ किसान को गाड़ी नही दी गई। 16 अप्रैल से लेकर अप्रैल के अंत तक मिलने वाली गाड़ी आज तक नही मिल पाई।कस्टमर जिसे व्यपार की भाषा मे भगवान कहा जाता है । व हम जैसे कस्टमर जो कि पेशे से किसान है , वो किसान जिसकी खून पसीने की मेहनत से उत्पन्न अनाज व सब्जियो से सभी का पेट भरता है। यदि वही किसान खून पसीने की कमाई से एक एक रुपया जोड़कर अपने परिवार के सपनो को संजोने के लिये व अपने परिवार की आस को पूरा करने के लिए गाड़ी खरीदने की कोशिश करता है तो , जिसके पीछे उसके परिवार की सालों की उम्मीद लगी होती है , जिस कार की उसका परिवार रोज राह तकता हो , उस सीधे साधे कस्टमर , किसान , के साथ कुछ रुपयों के लिये शोरूम व उसके अधीनस्थ कर्मचारियों के दुवारा उससे झूठ बोलकर , परेशान करके , छल व कपट किया जा रहा है , तो ये लोग चंद रुपये के लिये क्या क्या नही कर सकते। जिसका अंदाजा लगाना मुश्किल है। इन जैसे शोरुम के अधिकारियों व कर्मचारियों के व्यवहार के कारण टाटा जैसी नामी ग्रामी कम्पनी की बदनामी होती है। टाटा जैसी कम्पनी के कारण ही हमने गाड़ी खरीदने का मन बनाया था। किंतु गलत शोरुम व अधिकारियों कर्मचारियों के कारण मेरा भरोसा ही उठ गया। कृपया आप से निवेदन की मुझे जल्द से जल्द गाड़ी प्रदाय करवाने का कष्ट करें।

    कोरोना काल मे जहां लोग एक दूसरे के मदद हेतु व जीवन रक्षा करने के लिए जी जान से लगे हुये है टाटा जैसी कम्पनी के अधीनस्थ शोरूम के दुवारा में यदि ऐसा मार्मिक कृत्य किया जाता है तो बहुत दुःख व पीड़ा होती है , जो शब्दों में बयां करना बहुत मश्किल है।

    सांघी ब्रदर्स शोरूम इंदौर से पीड़ित कस्टमर
    जितेंद्र पटेल

  48. Sir,
    I Ranjit G Bafna have booked Tata nexon XZ+ petrol model as on 09/02/2021 @ PANCHJANYA AUTOMOBILES .
    they have promised me to deliver the same in 11 weeks time , as I know there is covid situation and due to which they must have delayed the delivery but considering my booking I should have been given the car in mid of april . As of now I have not received any update regarding the same , I request you to kindly deliver my car as soon as possible.

    Second I had come to know regarding price hike from 7th of may 2021 I had concern regarding price hike policy , so that query has been solved my customers care sales service that price protection is till 30june 2021, but my question is that where I have booked my car in February and tata motors has unsuccessfully to deliver me my car till 30th june also then why should I bear the price hike ?

    Its is Tata motors problem that they are not delivering the car as they committed.
    I short want to say to please deliver my Tata nexon XZ+ as soon as possible so that there wont be any argument regarding price hike.

    I believe in Tata service so kindly take my case as priority and deliver me the same as promised.

  49. Hello sir good evening .i booke tata nexon on march but still not deliver yet.but showroom give me on date around 20 may .in bihar darbhanga sankar tata motors showroom .i booked due to marriage .but still he cant deliver .

  50. Hi,

    I booked a Nexon Xz+(s) model from Lexus motors ltd in Feb 10 2021. They billed the invoice on 24 April 2021 but my full payment was made on 10 May 2021. The car was registered on 9 May 2021.

    In the owner’s manual, the date of delivery was mentioned as the date of invoice.
    i want to know how the date of delivery can be the date of invoice?
    Because if date of delivery is the date of invoice then when I got the delivery, the 1st service date is already nearer and it has lapsed.

    could you guide me what will be the date of delivery, is it the date on which it was invoiced or the date on which the car was delivered?

    with regards

  51. Dear Sir,

    I am Mr. Premroop Alva, a social activist and business entrepreneur from Bangalore, India.

    I have booked for a TATA safari in March 24/03/2021 and was promised the same latest by April 15th by the sales team of Adishakti Cars Pvt. Ltd.

    I kept trying to reach them, there was no response from their side, till the lock down.

    Few days back my car reached the show room and they got in touch with me. On the 23 rd they have sent me a message with I completely missed as I was not keeping well. The message says that I have to buy the car before the 30th of this month or revised prices are applicable. They say they have received an email for the company in this regards. Is this information true.

    I am extremely hurt and disappointed with the costumer service received by Adishakti Cars Pvt. Ltd and in turn TATA Motors. I decided to go for your car as it is is made in India and recallable brand.

    I don’t understand this arm twisting tactic adopted by Adishakti Cars Pvt. Ltd. Salim (9611586802) The sales team lead is very rude. When the market is so competitive, I believe we should try and hold on to our clients.

    I will need a week to 10 days to pick up the car. Please ensure that the car is given to me at the booking price or kindly refund my booking about fully.

    Warm Regards,

    Premroop Alva
    98860 50060

  52. Sir mere Pass electic vehical ke next genration ka plan H

    Jisme ectric vehical ko bar – bar charge krne ki jarurat ni padti

  53. I have booked a Tata Safari XT plus way back in april 23rd 2021 and i am in constant touch for the vehicle update with KHT motors Kundanhalli Bangalore

    But till 21st july i had minimal update about vehicle assignment. Its me who is continuously connecting with manager Vinayaka Rao and his team but they keeps me in dark or sometimes provides me wrong update.

    I feel there is a problem with the sales representatives all over TATA what i see now in the reviews. They are more lethargic and not ready to work kind attitude than other pvt companies like Maruti or Hyundai who i have experienced very much active in keeping the customers updated.

    However i want to know what’s the status of my vehicle assignment as of today ie 21st July . Is the vehicle assigned \ not assigned\ how much more time it will take \ will i ever receive the vehicle ?

  54. We bought Tata nexon xms manual petrol , around 6 months back.
    In the span of 10 days our engine got locked. Udaipur Rajasthan service centre updated our software for first time but it again hot locked second time.
    Me and my husband are stuck currently amid the highway where Tata’s failed to provide even a cab for us. Tata has put us in a situation where my own safety is compromised as me and my husband are alone amid the highway in late night now. Who from Tata authority can look into this issue . Complaint.number – 153102479502

  55. हैलो सर
    सर मैं श्री वासु ऑटोमोबाइल मेरठ में जॉब करता था
    परन्तु मेरे घर पर लड़की का जन्म होने के कारण मुझे वहा से जॉब छोड़नी पड़ी
    मेरे उपर शोरूम की कोई भी लेनदारी नही है जिसका परमान मैंने संलगन किया हुआ है
    मैने सन् 2015 में भी इसी शोरूम पर काम किया था
    मेरी जानकारी के बाहर इन्होंने मेरे उपर 7000/-rs का टेलीफोन का बिल खड़ा किया हुआ था जो की मुझे कभी नहीं बताया गया,जबकि मैने इनका कोई फोन इस्तमाल नहीं किया था
    ऊस समय मेरी सैलरी भी पूरी मिली थी अगर ऐसा कुछ होता तो उसी समय मेरी सैलरी से काटा जाना चाहिए था
    क्युकी ऐसा कुछ था ही नहीं
    और अब मेरी लास्ट सैलरी ( अप्रैल 2021)से वो पैसा भी काट लिया गया है
    शोरूम नियम के मुताबिक मैने दो से तीन माह इंतजार किया अपने इंसेंटिव के लिए
    और अब ये मेरा इंसेंटिव देने से मना कर रहे है
    आप सभी से मेरी विनती है कृपया मेरा इंसेंटिव दिलाने की कृपया करे!
    सौरभ शर्मा

  56. Dear Tata Motors,

    Good Day!!!
    I am Ravi Bhushan from Roorkee and I have booked Tata Nexon XE through CSD on 06.07.2021. My loan is processed on 16.08.2021 and now I have paid 2 installments to bank and around Rs. 4.50 is paid to CSD.

    I need availability certificate from dealer Midas Motors, Roorkee. Midas Motors doesn’t have any car in stock with them.

    I have already been penalized by My Bank for not submitting the RC to them. Several times I have contacted tata customer care but didn’t got any satisfactory solution all the time I have been given email ids of concerned persons but there is no response from them please provide me a solution.

    I am facing monetary losses. I am giving up on my patience where I am not getting any solution and help from Tata motors.

    Kindly look into the matter seriously and do let me know the solution as when I will get the delivery of my vehicle.

    Ravi Bhushan
    Mob. 8171843324, 8954995695
    Email. ravibhushan9027@gmail.com

  57. रेस्पेक्टेड सर,

    मैने 31 जुलाई 2021 को नई टाटा अल्ट्राज XM+ कार ली थी, लेकिन फस्ट सर्विस के कुछ समय बाद गाड़ी के टायर मे हल्का कट दिखाई दिया, परन्तु गाड़ी के टायर का ये कट बढ़ता ही जा रहा था जिसके सम्बन्ध मे मेरे द्वारा दिनांक 11-11-2021 को custumarcare@tatamotors.com पर टायर के फोटू एवं कार इनवॉइस ईमेल करने पर 2 दिन बाद टाटा समर्थ कार सर्विस सेंटर ग्वालियर(मध्य प्रदेश )l से कॉल आई की आप गाड़ी ले कर आ जाये हम देख लेगे, दिनांक 20-11-2021 को अपने ऑफिस से अवकाश ले कर अपने घर भिण्ड (मध्य प्रदेश )से लगभग 80 किलोमीटर दूर टाटा समर्थ कार सर्विस सेंटर ग्वालियर(मध्य प्रदेश ) गया तो उन्होंने मुझे MRF टायर डीलर के पास भेज दिया और मैंने वहा अपनी कार का टायर जमा कर दिया इसके बाद MRF टायर की रिजेक्शन रिपोर्ट आई तो मैंने फिर से टाटा समर्थ कार सर्विस सेंटर ग्वालियर(मध्य प्रदेश ) को बोला की सर अब क्या करना है तो उन्होंने कहा की आप आ जाओ हम देख लेगे और मैंने अपनी कार का टायर टाटा समर्थ कार सर्विस सेंटर ग्वालियर(मध्य प्रदेश ) मे दे दिया फिर कई दिनों कॉल लगाने के बाद सर्विस सेंटर वालो ने कहा की 70% टायर की कीमत दे कर नया टायर ले जाओ l
    सर यदि सर्विस सेंटर वाले मुझे पहले ही बता देते की MRF टायर मे कट लगने की कोई गारंटी वारंटी नहीं है तो मे अपना समय और पैसे क्यों बर्वाद करता l मार्किट से नया टायर ले लेता l
    मुझे टायर के सम्बन्ध मे दो बार टाटा समर्थ कार सर्विस सेंटर ग्वालियर(मध्य प्रदेश ) वालो ने मेरे घर भिण्ड (मध्य प्रदेश ) से लगभग 80 किलोमीटर दूर क्यों बुलाया, टाटा सर्विस सेंटर वालो ने अपनी कागजी फ़ॉर्मेल्टी पूरी की है और मुझे इसके बदले मे मेरा कीमती समय, पैसे और प्रतिष्ठा के सम्मान को क्षति प्रदान की गई है l अभी एक महीने से मेरी नयी गाड़ी टायर के आभाव मे घर पर खड़ी है l
    अतः श्रीमान जी से निवेदन है कि सम्बंधित सर्विस सेंटर के खिलाफ कार्यवाही करते हुए मुझे अपनी 4 माह पूर्व क्रय की गई कार का नवीन टायर 0% शुल्क पर एवं अपनी कार से आने जाने का का पेट्रोल खर्चा 3000₹ सम्बंधित से दिलवाये जाने का कष्ट करें l
    “यही विनय है ”

    Atul Kumar Awasthi
    मोबाइल 9977124213

  58. Hello Sir & Madam

    Sparsh Tata motor showroom
    Address- RZ A – 70 Garg plaza Dabri marg near DWARKA New Delhi 110043

    I am Manish I booked Tata tiago cng XT in Gery colour on 6th of Jan 2022
    The car was launched on 19th of Jan 2022
    So before I booked the car I spoken with sale executives who work in Sparsh tata motors he told me before booking that he will delivery car 7 to 10 days after launched date. Then on 25 th Jan when I visit showroom again he want 15 days more. Which was complete on 10th Feb 2022 .after following I came to know that the car is not billed and will take 10 to 15 days more after the car is billed.

    Could someone with this and let me know the actual delivery date of the car.


  59. Hello Sir & Madam

    Sparsh Tata motor showroom
    Address- RZ A – 70 Garg plaza Dabri marg near DWARKA New Delhi 110043

    I am Manish I booked Tata tiago cng XT in Gery colour on 6th of Jan 2022
    The car was launched on 19th of Jan 2022
    So before I booked the car I spoken with sale executives who work in Sparsh tata motors he told me before booking that he will delivery car 7 to 10 days after launched date. Then on 25 th Jan when I visit showroom again he want 15 days more. Which was complete on 10th Feb 2022 .after following I came to know that the car is not billed and will take 10 to 15 days more after the car is billed.

    Could someone with this and let me know the actual delivery date of the car.
    Email I’d- manishmedwar9@gmail.com

  60. I had booked aTATA car with Sab Motor, Ghaziabad, model- Tata Punch Adventure Mist colour (Automatic) on 23.11.2021 (copy of booking confirmation from Sab Motor (dealer) is attached).

    This car was booked for gifting on daughter marriage which was scheduled in Feb,2022. At the time of booking, we had requested the dealer to prepone booking keeping in view the marriage in Feb,2022. We had been expediting with them but despite all these, our car has not yet been delivered and there is no firm commitment by the dealer to deliver the car.

    We are completely disappointed with the irresponsible, customer unfriendly and unreliable attitude of your dealer M/s Sab Motor, Ghaziabad.

    We have been regularly expediting with their sales team , they have been committing some dates but the same are not met.

    We are sorry to say that we now feel to have committed a mistake to book TATA car. Because there is no consideration of customers emergencies and also no seriousness in meeting the commitment by Tata dealer. Even their senior officials talk with irresponsible approach/attitude while dealing with customer.

    You are requested to please interfere in this matter on top urgency basis and arrange to deliver the car urgently.


    Rupali Goyal

    Ashok Kumar


  61. Sir mujhe ak number fb sa mila hr kavita our hr priya in dono n mujhe job delana ki baat kahi thee our mujh sa amount bhi par inohana mujhe kahi bhi job nh delaye our mara bohat sara amount jama h.our mara number bhi black list m dal deya h.inka mobile number yeh h :7701801784 our 7303488565 app sa help ki jarurat h m bohat poor hue sir mana kis kis sa amount lakar jama kiya.mara uper karja bohat h sir our inka address h:tata motors plot no 31 vanitha cambers mafco RD.plot no 31 vanitha cambers.mafco RD opp yogi executive sanpada west navi mumbai.maharashtra

  62. Respected Sir

    I bought Tata ace gold bs6 commercial vehicle from Tata motors two years back. But the company gave me a faulty vehicle which was not working from the first months of purchase…so I had to take loan continuously to pay its installments as the car did not run properly for even one month.I repeatedly told the company but the company ignored it. As a result I am heavily in debt and since last four months the car is deposited with tata motors and my last four installments are pending. Due to this I am under great mental stress and now I have no option but to commit mass suicide along with my wife and seven year old son so I am committing suicide along with my family. Tata motors company should be held responsible for this suicide. Because this time has come to me only and only because of tata motors company.


    Prashant Masaji Balkhande


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