Maruti Suzuki India Limited

Maruti Suzuki India Limited is mostly known as Maruti Suzuki, is an India based automobile services providing company. It was founded in 1981 by Mr. Sanjay Gandhi, having main office as head office in New Delhi, India. Maruti Suzuki is one of the famous names, providing automobile services in India. Maruti Suzuki manufactures popular cars such as the Ciaz, Ertiga, Alto K10, Alto 800, Swift Dzire, Wagon R, Baleno, Omni, Ignis, S-Cross and Vitara Brezza. Below, you can check all types of contact details of Maruti Suzuki.

Maruti Suzuki Contact Information
Maruti Suzuki Logo

Maruti Suzuki India Limited Company Profile

  • Full Name: Maruti Suzuki India Limited
  • Type: Public
  • Industry: Automotive
  • Founded Year: 1981
  • Founder: Mr. Sanjay Gandhi
  • Headquarters: New Delhi, India
  • Key People: R. C. Bhargava (Chairman), Kenichi Ayukawa (Managing Director & CEO)
  • Parent Company: Suzuki Motor Corporation
  • Subsidiaries: NA

Maruti Suzuki Customer Care Information

Maruti Suzuki Customer Care Number 1800-102-1800, 1800-1800-180 (Toll Free)
Maruti Suzuki Customer Support Email contact@maruti.co.in
Facebook Account www.facebook.com/MSArenaOfficial
Twitter Account https://twitter.com/Maruti_Corp
Instagram Account NA
YouTube Channel NA
Official Website www.marutisuzuki.com

Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.

Maruti Suzuki Network in India

Through the contact information of Maruti Suzuki offices, you can get much more support after customer care department. Here, you can check headquarters address of Maruti Suzuki India, contact information of Maruti Suzuki corporate office, as well as Maruti Suzuki office locations with contact details.

Maruti Suzuki Main Office in India

The company has established its main office as head office or headquarters in India, which is located in New Delhi.India.

Maruti Suzuki Head Office Contact Details

  • Maruti Suzuki Head Office Address: Maruti Suzuki India Limited, 1, Nelson Mandela Road, Vasant Kunj, New Delhi 110070, India
  • Maruti Suzuki Head Office Phone Number: +91-11-46781000
  • Maruti Suzuki Head Office Fax Number: NA
  • Maruti Suzuki Head Office Email ID: NA

Maruti Suzuki Office Locations in India

Maruti Suzuki has total 18 office locations as regional office across India.

List of Maruti Suzuki Regional Office in India

Office Type City Contact Details
 Regional Office   Delhi Address: Plot Number 184, Platinum Tower, Udyog Vihar, Phase 1 Gurugram, Haryana 122016, India
Phone No: +91-124-4625000, +91-124-4625050
Regional Office Chandigarh Address: SCO-39-40, Sector 8C, Madhya Marg, Chandigarh 160008, India
Phone No: +91-172-2780056, +91-172-2781352
Regional Office Lucknow Address: 4th Floor, Summit, Plot No. TCG 3/3, Vibhuti Khand,
Gomti Nagar, Lucknow  226010, India
Phone No: +91-522-2720932, 2720933, 2720934
Regional Office Panchkula Address: SCO 81, 1st Floor, Sector-5, Near Shalimar Mall, Panchkula, Haryana 134109, India
Phone No: +91-172-2580056, 2590056
Regional Office Jaipur Address: 7th Floor, Pooja Towers, 3, Gopalpura Bypass, Tonk Road
Jaipur 302018, Rajasthan, India
Phone No: +91-141-2550888
Regional Office Kolkata Address: L & T Chamber, 4th floor, 16th Camac Street, Kolkatta 700017, West Bengal, India
Phone No: +91-33-22835252, 22835254
Regional Office Ranchi Address: 401, 4th Floor, Rohini Appratments, Opp Hotel Apsara,
56, Circular Road, Near Lalpura Chowk, Ranchi 834001, Jharkhand, India
Phone No: +91-651-2563931
Regional Office Guwahati Address: 5th Floor, City Mart Shopping Mall, 724, Peace Enclave, Ulubari, Guwahati Assam 781007, Dispur, India
Phone No:
+91-361-2734308, 2734310, 2734311, 2734312
Regional Office Bhubaneswar Address: Unit 605 & 606 (6th floor), Utkal Signature, Cuttack-Bhubaneswar Road, NH-5, Pahal, Odisha 752101, India
Phone No: +91-674 -6571581
Regional Office Mumbai Address: A2, Tower A, First Floor, 247 Park, LBS Marg, Vikhroli West, Mumbai 400083, Maharashtra, India
Phone No:
+91-22-45042300
Regional Office Pune Address: 7th Floor, North Block, Sacred World, Wanowarie,
Pune 411040, Maharashtra, India
Phone No:
+91-20-26856037, 26856038, 26856039
Regional Office Ahmedabad Address: 211, Iskon Mall, Above Star India Bazaar, Satellite Road, Ahmedabad 380015, Gujarat, India
Phone No:
+91-79-40036660, 40036671
Regional Office Indore Address: 3rd Floor, Commerce House, 7 Race Course Road,
Indore 452001, Madhya Pradesh, India
Phone No: +91-731-4069481, 4069382
Regional Office Chennai Address: 7th Floor, Capital Towers, 180, Kodambakkam High Road, Nungambakkam, Chennai 600034, Tamil Nadu, India
Phone No:
+91-44-28233050, 28233053
Regional Office Bangalore Address: 204, 2nd Floor, Embassy Classic, Vittal Mallya Road,
Bangalore 560001, Karnataka, India
Phone No:
+91-80-22127384, 22127385, 4112017, 4112018
Regional Office Cochin Address: 2nd floor, Tutus Tower, NH-47 Bypass Padivattom, Cochin 682024, Kerala, India
Phone No:
+91-484-4088400
Regional Office Hyderabad Address: Mahavir Chambers, Door No 3-633 & 3-6-1/1, Chamber No.101 & 102 1st floor, Liberty Square, Himyatnagar, Hyderabad 500029
Phone No:
+91-40-66729999
Regional Office Uttarakhand Address: 2nd Floor, Divine 157, Rajpur Road, Dehradun 248001, Uttarakhand, India
Phone No:
+91-135-2738549

Check Also: If you want to check contact information of Hero Motocorp in India, so you can visit here

Maruti Suzuki Website and Other Info

For more information about Maruti Suzuki, you can visit at the official website, where you can check more information.

57 Comments

  1. I HAVE PURCHASED CELERIO ON 31/12/2018 FROM DEALER T R SAWHNEY I PREFERRED TO INSTAL ACCESSORIES FROM MARUTI ITSELF TO SURPRISE SEAT COVERS ARE OF V POOR QUALITY NO PROPER CUSHIONS
    MOREOVER DEALER INSTEAD TO GET INSURANCE FROM THEM ONLY AND EXCESS AMOUNT WAS TAKEN I REQUESTED SEVERAL TIMES AND MADE SEVERAL CALLS BUT OF NO RESPONSE I REQUEST PLEASE CHEAK SEAT COVERS AND REFUND MY EXCESS AMOUNT WITH INTEREST OF 24%

  2. Hi,

    I am Atul Karki, I booked WagonR LXI (O) on29th July from AKanksha Automobiles Pvt. Ltd., Rudrapur, Udhamsingh Nagar, Uttarakhand.

    I want a vehicle on 3rd August on Rakshabandhan Day. Sales Person Told that it was not possible, he could deliver on 5th to 6TH August. When I called on 6th August then he told me that Sir, the vehicle did not receive till date we are trying. You will get it soon. You submit the down payment so that we can process the invoice immediately and loan amount from SBI bank can be processed in time.

    I have paid down payment of Rs. 1,00,000/- including advance payment of Rs. 2,000/- on 9th August. I arranged this advanced payment from selling out my old vehicle which I used for daily going to duty. I think I will get a vehicle after two days.

    I told the salesperson, kindly delivered the vehicle to Krishna Janmashtmi. But the person is telling, the vehicle did not dispatch from the plant. It will take time.

    They are giving me reason because of the festival and lock down, vehicles are delayed.

    Request to you, kindly deliver the vehicle tomorrow or refund the bank payment to SBI bank which was credited to dealer account on 10th August of Rs. 5,00,0000/- and refund my advance payment.

    Regards

    Atul Karki
    9997460573

    • Justification letter

      Dear respected sir,

      Hitesh prajapati (R.M.) here from vimco motors pvt ltd mehsana, i want to inform you that, they want me to work 8:00 A.M. to 8P.M. for them, I don’t see professional management here and after that it’s not a job for me anymore. It became a torture to me and that’s why i applied for resignation and they didn’t even accepted it, now they are refusing to give me my salary and incentive that is ridiculous behaviour. How can they treat their employees like a slave I have my own family sir and I’m married too. I hope that you can understand, all i need is a justice that’s why i reached you sir, and it’s humble request to give me my salary and incentive.

      mspin — 870898

      Your faithful,
      Hitesh prajapati

  3. REMINDER 1 28.08.20
    GRIEVANCES CUM COMPLAINT LETTER

    Dear Sir,

    This is the second mail to you on my complaint regarding the quality of the brand new Vacuum Pump from your authorised distributor of Maruti Suzuki Genuine Parts in Jodhpur, Friends Trading Corporation, which I purchased in February to replace the one which had failed my car (Maruti Dzire VDI model) on the road suddenly way back in February, 2020. Luckily there was no accident that time.

    I regret to say that even this Vacuum Pump was found defective when the car’s brake pedal/lever got jammed again on June 2, and could not be pushed down. The mechanic advised me to get the affected Vacuum Pump replaced again because that was causing the problem. I took the Vacuum Pump to your above mentioned parts dealer, who refused to entertain my request and did not replace it even though it was bought only a few months before from him against the cash receipt.

    The fact that neither your authorised parts distributor does not entertain the complaint of a loyal customer nor does the company bother to respond to the complaints through my previous email, reflects poorly on your company’s claims of customer satisfaction.

    May I request you to kindly look into this personally and give suitable instructions to your distributor to replace the defective part which is causing this recurrent problem. I am also told that this is very unusual that the vacuum pump and jammed brake pedal would create this kind of problem so frequently in a Maruti Dzire.

    Looking forward to hearing from you. I am a retired senior citizen and cannot take the risk of driving the car with a jammed brake pedal and a defective vacuum pump. ”

    Regards,

    Prof. Narendra Kothari
    8949979760, 9829335405

  4. Dear Sir or Madam

    I am interested to purchase a car Baleno Delta from CSD canteen which I have booked on 26 August 2020 from your NEXA dealer Jhunjhunu booking No SOB20000156. I wanted to get the Zeta model but due to not being available in CSD I have to booked the Baleno Delta but I want modifications or development in delta model by changing items that provided in Zeta model like Alloy Wheal Fog lamp Arm Rest Music System etc for that I am ready to pay whatever difference amount of ex showroom price of Baleno Delta and Baleno Zeta .

    As discussed Jhunjhunu show room with Mr Pradeep ji accessory Manager and sells Manager Abhishek ji are refusing to do so and is asking to buy the accessories separately and put them in the car which is worth more than about one lakh rupees After doing that the Baleno Delta is more expensive than the Baleno Zeta and not all the features comes that are available in the Baleno

    Zeta My family has been associated with Maruti for the last 15 years and I believe Maruti Carry out my problem and get me accessories at a reasonable cost I will always be grateful for this kindness to you and dealer.

    With regard

    Birma
    Mobile no 8890080666

  5. Even after 6 months of my complain no 202302112541 dated 23.02.2020 , my complain has not been resolved and till date no communication has been placed to my email . Now i have to purchase a new vehicle and it will certainly not from Maruti company due to poor approach of the grievances to the customer

  6. THIRD CLASS SERVICE AND WARRANTY AND STAFF BEHAVIOR NOT GOOD.

    MY NEW SUPER CARRY NOT REQUIRED SERVICE AND WARRANT MY FREE SERVICE ARE PENDING ME SERVICE NOT REQUIRED
    MAHESH SORATHIYA (S.P) FORM -UK
    +91 9979031598

  7. I m not happy with Maruti Suzuki people no one responding my calls I m facing rusting issue since one year I purchased my car on January 2019 I requested to all of you don’t purchase any Maruti Suzuki cars as my advice

  8. I have brought WagonR 1.2L VXI (O) on September 2019. While purchasing the car I also bought FasTag from DD Motors, Dehradun. But they have registered the card under some other phone number and not helping me to sort this out. I even brought it to the staff member’s attention at the DD Motors, Dehradun but no one seems to be interested to help me resolve this issue as they sold the vehicle and earned the incentive/profit. I have personally recommended 3 customers who also bought their car from DD Motors but now I am very disappointed with the services of DD Motors, Dehradun.

  9. I HAVE PURCHASED SPRESSO VXI ON AUG-2020 FROM DEALER AAKANSHA AUTO RUDRPUR UTTRAKHAND I COME YOUR WORKSHOP TO SERVICE 20SEP 2020 YOUR MAKENIC SERVICE MY CAR AND OPEN ENGENE FOUL CAP AND DILIVERY MY CAR IN MY HAND AND I COME YOUR SERVICE CENTER 26 SEP 2020 BUT YOUR STAFF NOT SUPORT

  10. My eeco car MH 43 BN 5346 when one part under warranty that time they told me will do it later and next time when I visit there they told me warranty period expired. You have to pay extra charges for that.
    One of the worst service provided by taloja Navi Mumbai. I don’t want more service from you in future and I suggest my friends n family members don’t go there.
    staff was rude . They clearly told me we can’t help you u have to pay. So if problem occurred under warranty period n you resolved it after warranty period you pay extra charges for that then what is the meaning of warranty. Better to purchase second hand car instead of new. I really dispointed with your service.

  11. Hello
    Whomsoever it is concern,

    This is just to bring into your notice that my vehicles life side mirror which was not set proper it was coming out and Bluetooth and FM connections and Voice connectivity whilst phone get connected was not working accurate and the left side door auto door button is not working.
    I have send my vehicle for the routine service and check up, in which as recommended I have changed some parts of my vehicles and it came back to my place.

    My Latest Job card number is : JC190T8922
    Invoice No: 006/BR/19012890
    Date: 09/12/19 19:26

    This is the above mentioned details of my vehicles’ job card number.

    My intention why I am writing it to you people is just to bring into your notice that I have contacted back as some of the connections were not working in my vehicle and accordingly the left side glass (ear of my vehicle )need to be fixed and the auto button of the left side door.
    I visited to your service center yesterday in order to get this issue sorted however whilst sorting this out the Nip (small ball behind the side mirror on which it was settled) it was broken from your technician in front of me, he has applied the fevi quick on it and fixed the mirror in the ear; but I am still not satisfied that it will work for long time as the Nip is broken and it was fixed on the basis of fevi quick.

    Though your service is good and I do not have any issues on it however no one has mentioned this thing in writing anywhere about this issue, so I request to you please take a note of that.

    I also wrote an email to you before but didn’t get the reply, however this time when your insurance agent walk in (In order to take the payment of insurance). He told that this time once you send the vehicle for service let me know we will do the needful for you.

    Again the same think the service advisor from your end is stating that you can claim the insurance for the same.

    I don’t understand how come I need to go for the insurance..?

    I will await for your response.

    Regards
    Pravin Jain.
    9374713849.

  12. I have a Ciaz top model registration no
    DN 09L 2955 From Silvassa.
    I have service my car on 23.09.2020 but a front left side wheel so many noise not cleared still like tractor wheel running.
    Today my car is in your service center in silvassa to solve my problem. Kindly call yor service center team to solve otherwise I have not taken delivery from your authorized dealer from silvassa.

  13. Hi Sir/ Ma’am,

    My name is Pankaj Dogra residing in A-114 Gali No-1 South Anarkali Extn, Krishna Nagar East Delhi-110051.

    On date 17 March, I have visited your Dealship showroom Fairdeals situated at Dilshad Garden,New Delhi.

    I had a conversation with the Salesman Vikas Rajput regarding the booking of Ertiga M tour On that They have not given me any proof/ documents( Payement Receipt) regarding the payment which I have done.
    The person given me the commitment for the delivery of my vehicle on 20 March 2020.

    On committed date, I have not got any confirmation regarding the status of my Vehicle’s delivery.

    On 22 March, lockdown being declared by Indian Government and everything got closed but after few weeks approximately on 21-22 April authorities resumed their work as I have renewed my family members license.

    I had tried to contact showroom support multiple times but I have not got any proper response. They keeps on stretching my delivery date.

    So,it’s been almost 6 months and I have not got any response neither the registeration been done for my vehicle nor they are refunding my money. So, I request you to seize the procedure for the aregistration of my vehicle and refund my money or I need interest for all those 6 months for which they holded my money.

    I am really very upset with the services they provide. All of that, I am feeling that I am being mentally tortured as I have not got any support.

    I hope you can understand due to covid-19 all the businesses being get shut-down and it’s a totally down fall of any business.

    So, Need ur Positive Response and get my money refunded.

    I am very disappointed

    Agency Details-

    Agency name- Fairdeals

    Agency Address-GT road, Dilshad Garden,near metro sation New Delhi, Delhi 110095

    Your sincerely,

    *Pankaj Dogra*

    East Delhi-110051*
    8076912754 mob

  14.  My name is Deepanshu Gupta and I had purchase a Vitara Breeza ZDI variant having registered no PB10HE5159 And the registered owner is HARISH KUMAR GUPTA. Sir on 11 March my car met with an accident so I give my car to Gulzar motors for the work and the work of my car is full front and left side rear door only. but the agency do full repaint of my car without my knowledge.And they also delayed the delivery of my car approx 1month and 6 days. after the delay the work of paint on my car is not proper. Sir Today I come to the agency vice president and they said we have again repaint my whole  car and he also said to me we don’t know that u can do work from the outer workshop.Sir I want to know that if the car owner have a Depp cap insurance of the car then why we do a work from the outer workshop.Sir I have a proper company work records. But I don’t want to take the delivery of my car. So I request to replace my car otherwise I do a legal proceedings against the agency. Sir I hope that my concern will resolve very soon and my car replaced by u. My contact no is 9023918634.This email is sent by me on 21st sep but till there is no revert given by u.This is the last reminder to u otherwise i will do a case in consumer court against u.I will give u the time till tomorrow if revert is not given by u then i will definitely do a case against the maruti.

  15. after an accident we leave our maruti omni ambulance for repairing at sparsh automobile pachpedi naka raipur cg on 11/08/20, now its about 2 months, but our ambulance is untouched, we have only one ambulance so facing problem in shifting the patients. We rented an ambulance rs 3000/- per day, After disappointment from ur site we decided to bring our ambulance to other garage, but ur persons are demanding rs 200/- per day for parking charge and misbehaving. Ambulance is in insurance under icici lumbard, but they are also not doing any thing. Who will pay our 3000/- per day ambulance charge and for our mental trauma.

  16. Dear Sir/Mam

    I am Abhimanyu Singh Naruka I am having Ciaz car MP09CY5126 was having accident I have send it to the Rana Motee indore workshop for repairs but they have given me very 3rd class services even they have not fill the water in wiper tank which they newly fitted even noice is coming left side of my car and also having a noice in right wheel even they have not fitted proper wiring of lamp they fitted right side and even they have not fitted pipping in bonut I would like to request you kindly solve my problem

    Rana moters sevices are very poor they don’t know even how to deal with Nexa customer’s I am truly unhappy with the services pathetic

    Maruti suzuki is Big brand in india even over the world but I m sorry to say this they degrade your branding request you to kindly take action against rana moters

    Request you to kindly help

    This month I have service my car from rana moters I m totally disagree with the services also

    Hope you will find a right way to help and deal with customer

    Regards
    Abhimanyu singh naruka

  17. I bought maruti swift vxi since dec.19
    I complain my swift vxi so many time but no one gave proper response my car run only 6000 km when car runs on the road 40km very bad noise comes like you sit on truck or car color shade looking 4 variant I am very upset I have bought 4 car from maruti last 10 years

  18. I am Deep Brother of Kapil from jammu . I have purchased a car S Presso from Gulzar motor Ludhiana . I were face many problems on delivery time . We are selected a car . And pay all the payments before delivery( down payment and loan amount). We are pay downpayment on 16 oct and loan amount on 17 oct . 17 oct was a special day for us . We had requested that, we need delivery on 17 October but Gulzar motor team give many excuses and make us fool and spoil our day and occasion . They delivery the car next 18 October afternoon 3.30 pm. They call me before delivery and ask for tip RS 500 . We agreed because 500 not a big deal . But when check the car that time we realize we make a big mistake. Car was very dusty and look not showroom condition. There was not foot mart . Not even paper mart . Nobody visit our site for any rebbon ceremony and other things. We feel that, we purchase old transport vehicles . I am very harassed and disappointed. I never recommend maruti Suzuki vehicle
    Vehicle chassis no. MA3RFL41SLJ196510
    ENGINE NO. K10BN2339398
    TEMP NO. PB2020 T/R 8727C
    Contact number 7210177773/4

  19. My self Mehul Patel I am from bavla ahmedabad Gujarat . I have perchase Maruti suzuki alto800 LXI car from your company aprox. 8 months ago from Kataria pvt ltd delar. After 8 months i have shown problems in front and rear bumpers.There is an leakage problem in bumpers.So i goes to your authorize service center near my home kataria pvt ltd, Bavla. But they say no leakage in your bumper without check and they not replace car bumper as if it was in warranty and they not give me setisfectory answer and satisfi service and not slove my car problem.And also battery broblem havent in my car in just 8 months.So kindly do needful for in this

  20. My new vehicle Access 125 brought on 1st OCT 2020 from ‘Falcon motors’. main dealer:Signature motors kasargoad Pvt.Ltd.
    My concern was during my vehicle registration till now showroom has not yet provided the registration documents which can I produce to registration office. They are keep on delaying with so many excuses. Staff behavior is not good after sales.
    Without registration I can’t have a experience of my new access 125.
    Hence requesting you all to take a strict action against “falcon motors mallangai, mangalpady kasargoad 671324 Pvt.Ltd.” to full fill my requirements.

    Regards,
    Moideen S

  21. I bought a car maruti suzuki vitara brezza LDI model in 2019 from BABA AUTO JANDIALA.
    They charge from me 8,94,978 even though they gave me less 25000,
    75,000 paid by me in advance
    2days ago i got that they sold me 2018 model of my car without telling me.
    I am really very disappointed to listen that i bought 1year older model
    So please clear out that how can they do with thier costmer
    I visit there showroom after listen that but they said they told us about that
    If they told me about that i didn’t buy that car.
    Please sort out this

  22. I Nikesh Diliprao Chatur Customer of Maruti Suzuki Baleno Zeta Vehicle No. MH40BJ9409

    I purchase this Car on 19 th Feb 2020 I met with an Accident on 27/07/2020 in which front part of my vehicle got damaged. Then on 28/08/2020 I claimed insurance of my vehicle handover it to the Automotive Service Centre Nagpur form where I got my vehicle return after repair on 14 Aug 2020. I did 2nd service of my vehicle last week from Arun Maruti Suzuki Service Centre Nagpur because I had a work in Mumbai on 5 th of oct 2020. I drive my Car form Nagpur to Mumbai along with my family including 02 Children.On the return of my Journey I met with a unpredictable incident in the midnight at 01.00 am on 7th Oct 2020 before around 25 Km. away from Yavatmal the engine of my Car was broken and came down. Which result in to stopping of Car in middle of forest . I push the vehicle around 2 km. Then i reached to the near Village called Ladkhed. I was so helpless because it was middle of the night and a very strenge place for me. My borther in law called to his known person from Yavatmal and after around 2 hours they came to pick us till that time I was stuck there with my family. I park my vehicle in Ladkhed Police Station. At 11.00 am on 7 th Oct 2020 i went to Himalaya Maruti Suzuki Dealership Workshop Yavatmal. Where I got dissatisfactory treatment they don’t even provide me vehicle for carrying my car to the service centre . So i did it myself by toe it to my brother in laws car . Which took my whole day and I got harassed mentally as well as physically .

    The incident happened with me on the midnight of 7th Oct 2020 on Darwha Road was not due to my fault. But still I suffered it a lot along wtih my family. I deposit my Car In Himalaya Maruti Suzuki Dealership workshop Yavatmal and expect a quick resolution of my complaint from maruti Suzuki to my Satisfaction.

    Regards,

    Nikesh Chatur

    Cont No 9422037566

  23. I am happy to share the experience of service at comet motors pandesara branch surat gujarat. I bought dzire in feb 2020 and requested for second service at above branch. 1 week After service, as the requested problem not solved so they asked me to come at service centre for joint trial and discussion about problem solution. Now they are doing their job of required problems solution.

    I am writing this because at the time of purchase they asked me to sit in air conditioned area offered tea coffee Now as i bought the car they do not need of us and I need of them for servicing and other problems

    My service representative took car in to service are and told me to sit outside. Where there is no proper sitting arrangement, no fan no service of water tea coffee

    I am writing this by standing outside the showroom and service are in this hot atmosphere and i am literally got wet by sweating

    Thank you maruti suzuki for such a wonderful service I will definitely tell to others about my experience

    Thanks a lot

    Karan variya

  24. श्री मानजी कृपया मदद करें 9414007476 मैंने KP ऑटोमोबाइल मैं गियर का काम करवाया था जो कि सही नहीं किया मैं गाड़ी लेकर वापस कंपनी गया तो उन लोगों ने मेरे से पैसे मांगे एवं गलत व्यवहार किया 20 सितंबर से अभी तक मेरी समस्या का समाधान नहीं हुआ पिछले 38 साल से जो कंपनी ने बहुत अच्छी बहुत प्यारी सेवाएं दी है Kp auto वाले Maruti Suzuki का नाम एवं छवि खराब करने में लगे हुए हैं और भी कहीं रास्ते हैं जैसे कोर्ट जिससे मैं मेरी समस्या का समाधान तो करवा सकता हूं परंतु मैं नहीं चाहता कि 38 साल पुरानी कंपनी पर किसी तरीके का दाग या बदनामी हो ।
    कृपया समाधान करावे
    Advocate Rajesh
    9414007476

  25. I booked a Wagno R zxi 1
    2 lit car on 21.10.2020 by Jyoti motor at Bhubaneswar, Odisha and transfer 5 thousand to Jyoti motor’s account.Again I was transferred 637260.00 as per quotation given by him on 23.10.2020 and submitted all my documents. When I asked for my car today they have no stock . I informed to maruti suzuki higher authority Mrs. Sanjeev Grover by mail but nobody listens my complaint. I am really very disappointed .

  26. Kindly, this is to inform you that my vehicle has got a compliant against the warranty of battery. The car battery was down when it kept for three days idle.
    I inform that to the dealer where i had bought it. Now also my car is not get it back.. When i call the dealers they told me that the battery is not get by the shop after warranty process. Now a month is gone, till this moment they are not able to set the well new battery. How shame is this to inform. this is not only the problems of a dealer, but also the battery company.
    The car is taken from AM MOTORS MALAPURAM, sub agent or dealer shop in ottapalam.
    Now also they were telling that it take some more days to repair the battery.

  27. MY SWIFT VXI TN67BJ 0403 CAR SERVICE IN ABT MARUTI IN THIRUPPARANKUNDRAM MADURAI 19/10/2020 JOB CARD NO JC20002587 MY VEHICLE DELEIVERY DATE 30/10/2020 BUT MY VEHICLE THEFT IN 22/10/2020 INFORMATION IN ABT MARUTI SHOW ROOM PLEASE RETURN MY VEHICLE OR NEW VEHICLE

  28. Hi Team,
    I booked Wagner 1ltr colour Autumn Orange in Ranaghat Starburst showroom, West Bengal almost 2 months ago.
    Moreover I have paid 70% of total down payment already.
    Unfortunately car yet to be arranged by Showroom authority and no estimated date is being provided on delivery of car to me.
    I am extremely disappointed with the customer service of the Showroom also raising doubt in my mind on the reputation of the company.

    Therefore I urge intervention of higher authority and get the car delivered as soon as possible.
    Your quick action on this matter will be highly appreciated.
    Thanks and Regards,
    Anirban Singha Roy
    Ranaghat
    M.8637023551

  29. I have adressed mail to Regional Manager Hyderabad month back and not reply till date.We are using maruti vehicles because of service and maruti care to their customers. Now maruti dont care to their customer and faced a very bad experience. now i have decided not to buy any more car from the maruti.

  30. I had bought a new Dezire VXi AMT from Ocean Motors, Indore on 28.10.2020. Just after 10 days and 206 kms. there was is of Transmission Oil. The Ocean Motors service center staff does not know how and why it has happened. Now they are waiting for the team from the Maruti factory to come and investigate the fault. It is an obvious manufacturing fault.
    Very bad and poor quality of the vehicle. I did a great mistake of buying a Maruti Car. Would never ever advice anyone to buy any] Maruti car

  31. मैंने झज्जर से स्विफ्ट एलएक्सआई गाड़ी ली थी वह आरती की मेरे से ज्यादा पैसे लिए गए वह बोला था कि हम आपके पैसे रिटर्न कर देंगे पैसे के लिए बोला तो पैसा देने से मना कर दिया

  32. I am purchased Vitara Brezza (Reg no KL-47-G -1881)during Feb 2017. During September 2018 I had to change the parts related to steering box and tyre because of an accident from BRD motors karupadanna thrissur kerala . Few kilometers after this repair the car got making some kind of sound from the left side wheel. On contacting the service centre, they informed me that some issue is there with the steering box and they made some alterations on the already steering box. From this it is clear that the steering box had some manufacturing defect.
    Now the car has been taken for service at Indus motors Chalakudy kerala thrissur Dt After the service, Indus motors informed me that the steering box is having some mistakes and need to be replaced with new one. Initially they told that the steering box under warranty can be replaced since it had some manufacturing defect , but now they are telling that I need to pay for the steering box.
    So I humbly request Maruti to look into the matter and make arrangements to change the defective steering box with a new one under warranty

  33. I have booked Maruti Ertiga on 18-Oct from Automotive Showroom (Dombivali). They promised me to deliver by 14-Nov on Laxmi Pujan Day. 3 days before Laxmi Pujan they said they cant deliver. This is shocking and disturbed all my Plans . This is frustrating. Now they are still not in position to deliver in Nov-20. Can someone from top managment from Maruti Help me.

    • Justification letter

      Dear respected sir,

      Hitesh prajapati (R.M.) here from vimco motors pvt ltd mehsana, i want to inform you that, they want me to work 8:00 A.M. to 8P.M. for them, I don’t see professional management here and after that it’s not a job for me anymore. It became a torture to me and that’s why i applied for resignation and they didn’t even accepted it, now they are refusing to give me my salary and incentive that is ridiculous behaviour. How can they treat their employees like a slave I have my own family sir and I’m married too. I hope that you can understand, all i need is a justice that’s why i reached you sir, and it’s humble request to give me my salary and incentive.

      mspin — 870898

      Your faithful,
      Hitesh prajapati

  34. i have purchase alto k10 vxi car form maruti suzki rudrapur but only 8900km are runnig car then car is show heating problem and dealaer not chang the engine plese change my car engin

  35. I M SANJAY KUMAR . I M FROM FARIDABAD .MY CAR NO-HR 87 B 8216 NOW IN YOUR WORKSHOPE VIPUL MOTOR YMCA 19/6 MAIN MATHURA ROAD LAST ONE MONTH .BECAUSE SOME NOICE IN INGINE . NOW CAR  IS IN 1 LAC KMS. WARRENTY . AN MY CAR IS TOTAL RUNING 41000 KMS ONLY .ALL PARTS ARE GUINUN FROM MARUTI WITH A SINGLE BOLT .ALL SERVICES ARE COMPELETE IN MARUTI SERVICES CENTER. MINIMUM SERVICES AMT 5000 TO 9000 KALL WORK IN CAR DONE BY MARUTI TILL DATE .AND NOW SERVICES CENTER TOLD ME THAT ENGINE WARRENTY IS NOT AVAILABLE . WILL U TELL ME WHO TAKE RESPONSIBLITY FOR MARUTI ENGINE . YOU SAYS MARUTI IS NO- 1 COMPANY . BUT YOR STAFF AND SERVICES NOT GET A SINGLE NUMBER LIKE THIS .WILL U TEL ME WHO RESOLVE MY PROBLAM .

  36. IF U ARE NOT RESOLVE MY PROBLAM IN SOME TIME THEN
    I WILL SHOW AND SHARE MY PROBLAM ON FACEBOOK ,TWITTER,INSTAGRAM ,ALL MY WHATSAP GROUP . AND ALL OF SOCIAL MEDEA PLATFORM .
    THAT WILL BE YOUR RESPOSIBILITY NOT MINE.

  37. I M SANJAY KUMAR . I M FROM FARIDABAD .MY CAR NO-HR 87 B 8216 NOW IN YOUR WORKSHOPE VIPUL MOTOR YMCA 19/6 MAIN MATHURA ROAD LAST ONE MONTH .BECAUSE SOME NOICE IN INGINE . NOW CAR IS IN 1 LAC KMS. WARRENTY . AN MY CAR IS TOTAL RUNING 41000 KMS ONLY .ALL PARTS ARE GUINUN FROM MARUTI WITH A SINGLE BOLT .ALL SERVICES ARE COMPELETE IN MARUTI SERVICES CENTER. MINIMUM SERVICES AMT 5000 TO 9000 KALL WORK IN CAR DONE BY MARUTI TILL DATE .AND NOW SERVICES CENTER TOLD ME THAT ENGINE WARRENTY IS NOT AVAILABLE . WILL U TELL ME WHO TAKE RESPONSIBLITY FOR MARUTI ENGINE . YOU SAYS MARUTI IS NO- 1 COMPANY . BUT YOR STAFF AND SERVICES NOT GET A SINGLE NUMBER LIKE THIS .WILL U TEL ME WHO RESOLVE MY PROBLAM .
    IF U ARE NOT RESOLVE MY PROBLAM IN SOME TIME THEN
    I WILL SHOW AND SHARE MY PROBLAM ON FACEBOOK ,TWITTER,INSTAGRAM ,ALL MY WHATSAP GROUP . AND ALL OF SOCIAL MEDEA PLATFORM .
    THAT WILL BE YOUR RESPOSIBILITY NOT MINE .

  38. Dealer Reliable Industries is a cheater and making wrong with customer.
    Ok part are replacing and making money.

    CCM and GM Service know well but ignoring the customer voice and complain

    Rgds
    Navin
    7520297097

  39. NOC paper Required of Maruti Finance

    I have purchased Maruti Suzuki Second hand car from your old dealer Bellad Motors PVT Ltd Hubli Karnataka. The loan is done by Maruti Finance. We are attaching the RC copy for your reference

    I have contacted u r local Area Office Hubli Karnataka , Area Manager( Soamaansh Bhansal ) i have meet u r manger so many times , he has not given any response nor he has any courtesy to speak to us . This is the response of Maruti Company towards its customers, I think your Area Manager is Trained to harase customers , we are meeting the Area manager from last 25 to 30 days .
    Request you to please get us the NOC for 2 vehicles below mentioned chassis no
    1) Vehicle chassis No MA3ECA12S02661480
    2) Vehicle Chassis No MA3ECA12S02671657

  40. Dear Sir,
    I am a very old Maruti customer.I purchased new the car expresso vxi top model from your punjab dealer in kharar mohali CM Auto last month date 8.11.2019.It has been 1 month and 13 days to purchase my car but my high security number plate has not arrived yet.The process for the security number plate is a maximum of 15 days, but your dealer has not yet provided any correct updates.I think they have not yet applied my high security number.Due to this problem, I wrote a complaint on your customer care number first, then I also mailed it on your company’s mail ID.Today it has been 4 days, no one has called my Complaint nor has any response received from me on their behalf.And you see my trail mail daily on this complaint, it is Mr Rahul who is the Territory Manager maruti company, daily he also has only one reply same from our company that we will always answer that we are working but do not know how long we will give it. It has been 4 days since I have not been solved .You are also aware that there is an challan from the government if the high security number plate is not installed in car.I am asking for high security number application receipt of my car from your dealer, he is not even showing when he applied. See how much your dealer and company educators do not give any solution to the customer on time.This will have a very bad effect on your company brand.Today I am writing a mail that I have not yet found any solution from your company.After applying the high security number, it is not known how many months it will take to deliver the my RC your dealer.
    Some of my relatives, who are dealers of maruti in your other city, have purchased the car, their car’s high security number arrived in a week.
    I hope that you will give me the solution of my complaint as soon as possible.
    If no solution is found from your side, I will send the next mail to your Global CEO.

    Regards,
    Shailender kumar
    8283828862
    Punjab Mohali

  41. Hi
    Myself MANISH BAJPAI, i had taken Baleno Alpha from local dealer name Bright4W, alambagh lucknow. i had purchased my vehicle on 12th Nov20 and got related invoice and insurance. basis that i purchased fancy no UP32LQ4466 from RTO Portal in Rs 15000 and submitted that no to my dealer for Registration purpose and was into regular follow up for the same. every time he informed that same is pending from RTO office and will be issue shortly. finally on 02 dec20 i received registration SMS from RTO with different registration no UP32 LQ 9827 then immediately i called my RM to know the reason then he said he is not aware and will come back .later he informed that they had sent correct details and docs into RTO but due to their mistake same has been done and will try to rectify it.
    later i personally visited to RTO office then came to know that same was done only because of wrong Sale date mentioned on Sale Invoice(12 Oct’20 in place of 12 Nov’20) from Dealers end and later they accepted and paid the penalty too, so its better that you talk with your dealer if they take this on serious note in beginning at the time of penalty then can be rectified but now when they accepted and deposited penalty then we cant do anything. In between this , my vehicle has also met with an accident and m not able to get claim due to unavailability of Registration number. This is happening since i had taken the vehicle due to last 2 months m into mental tension but without any solution. i tried to connect with Maruti team along with Dealer but yet no satisfactory response till date even Maruti RM is not even responding on my calls, dont know what services u r providing to your clients but it clearly shows that even after huge payment client is taking mental tension free from Maruti and later no one is here to respond, which is showing your response to your clients.
    Sharing you reported incident which i faced in last 2 months at dealership but still you people are supporting your dealer in his unprofessional act which is very disappointing .
    Even after discussion on vehicle and colour, i had deposited advance in dealership for finalizing the vehicle but even after 2 days got to know that your colour is not available so we cant provide you same colour Mgma grey . so please take your advance back dont know why they booked the vehicle.
    Later they provided me same colour on condition to deposit full payment before vehicle purchase immediately. which i did is this is the policy.
    i had done all the things completed on time as my dealer asked but still got huge loss and mental tension, who will be responsible for this.
    How my registration no got changed. this is dealers negligence then why m suffering for this .
    till date no one has come to help me for my vehicle claim due to which m using accidental vehicle , again what sort of services you r giving to clients. Is this is your services.
    Me and my family is going through huge mental tension only because of Maruti and his dealers side and further for any loss , they both will be accounted and responsible for this.
    Even yesterday i asked my dealer to help me to provide claim but now they are not responding on my calls.
    Looking for your immediate response else will bound to take further action as per the Law of the country.
    Manish Bajpai
    9005364444

  42. I purchased S Cross Automatic (Alpha) through Rana Motors (DL 8CBA 9566) and the same was delivered to me on 22nd December evening at my home in Delhi. Next morning the car would not start and I had to call the dealer representative. He came and the car started. He explained that I was not pressing the brake pedal for starting the car. I accepted the explanation as the car had started and I travelled from Delhi to Chandigarh without stopping anywhere on the way.

    Next day (on 24th December) in Chandigarh, the car again didn’t start. A complaint was made to reference number 25122020-0066) at 8 am on 25th December. A rookie mechanic visited the site and announced that car needs to be towed. The famed nation-wide Maruti roadside assistance was contacted (Complaint No X120377266IND). It proved to be a big disappointment as it took ages for them to respond. What is perhaps most irksome is that the Person on the other side (calling from Gurgaon) asked for towing charges (approx. INR 2500) and my presence at the time of picking up the car as well at the point of delivery in the Garage of my choice. He did not wish to be bogged down by the details that the car is only one day old has not done more than 250 Km and is covered by all the warranties. Also he will not commit on the time by which the towing truck will pick up the car. The towing truck never came leaving you wondering what would have happened if I was stuck on the road. Perhaps Maruti believes that once the car is sold, leave aside the sensitivity, they do not even have any accountability towards the customer.

    Seeking the help of the representatives from Rana Motors in Delhi I made calls to any one and everyone in Maruti Offices in Gurgaon and Chandigarh who would listen. The call centres (located in Gurgaon) will parrot the standard response that the help is on the way. One could not call them back as Maruti seems to discourage customers calling back.

    It was nearly after 7/8 hours of desperate calls and false assurances, that a technician visited (still no tow truck). He was shown all the messages and faults displayed on the Dash Board. He reset the software and insisted that the car was alright even when he himself was not able to restart the car. He was also reluctant to take the car to the Service Centre.

    To cut the long story short, it took a great deal to convince the technician to take the car to the Service Centre and diagnose it completely. At present the car is in Chandigarh Maruti authorised garage (CM Motors) and it has been now more than 8 days with no major change in status. The only thing I know is that the problem has been diagnosed and a spare part has been ordered for expedited delivery. Once the spare part is received the car will be repaired. These are all open-ended promises and no one is able to provide a definite time frame. So much for the too well advertised “NEXA EXPERIENCE”.

    I have since returned to Delhi. The entire experience has left a bad feeling and I truly believe that I no longer desire to own a Maruti brand vehicle. Not only was I delivered a defective car by the Company but the service standards are woeful. I request you to kindly get the vehicle collected from Chandigarh and refund the payment made to you.

  43. I have purchased my swift lxi on 22.nov.2020 from akansha rudrapur.
    one day when my car in standing position then after some time big pits on the roof seen.
    Then I inspect for any scratch marks on roof. But there is no scratch marks.
    After that i try to push the roof from inner side then big pits remove but two small pits permanently taking place.
    And now when minor push on roof then big pits taking place and push from inner side remove that.
    Its a manufacturing defect in my car.
    So please resolve my problem as soon as possible for keeping faith in maruti cars.

  44. Good morning,
    We bought a new car Maruthi Dzire VXI TN10BL5614 in Vishnu cars on 6.11.2020 and as of today the total kms ran was 410 kms and also completed the first service in the showroom on 10.12.2020. This is the first time we are taking the car out after first service on
    31.12 2020 for outing and parked the car for lunch near Om Saravana Bhava Hotel. While having lunch people shouted outside that a car got fire, we came out to see which vehicle and it was our vehicle which got fire.
    With the help of shop keepers anf local peoples we stopped the fire using sand and fire extinguishers. Meanwhile we informed to fire serive and nearby police station. They both came ro the spot for rescue and investigated and took a report. I informed to Maruthi showroom to but they didnt respond for our needy help at that time.
    The engine toally got burnt. At the end the showroom people asked us to get an FIR to take the vehicle from the spot. But when we asked the police they asked for RC book which we didnt recieve at that time. Now because of this, FIR couldnt put on the same day 31.12.2020.
    Yesterday morning 1.1.2021 at 10.45 am only we received the RC book from the showroom person. Now FiR is getting late.
    As of now the car has run totally 410 kms and it had been around 50 days from the date of purchase. Due to some technical issue the engine had burnt totally.
    So I need a total replacement of a new car and I dont want the old car. I hope you will understand and take the necessary action immediately.

  45. Maruti Dezire Automatic – Very Pathetic -I am an unfortunate owner of Maruthi Dezire Automatic version Car.. This post is to caution All that pls Don’t take Maruthi Automatic Version.. Due t Clutch Cable breaking, car is stuck beside Road, since yesterday evening… No proper Assistance from Maruti team… Their all India Road assistance team gives Instruction not Solutions…!!!
    When I called up Indus motors, Kalamassery they are also giving instructions, No Solutions… FINALLY I TOWED car to service centre.. When u use brake, clutch cable may break, everytime Car have to TOWED back to Service centre.!!!! .. Expect this is going to burn lot of my Money… Without using Brakes how will I drive in Ernakulam Roads..!!!! If u are with Family or if it’s night then it’s Terrible…Now they are telling due to Spare parts shortage I will get my car back after 6 days…!!! Unbelievable from a Brand called Maruti which I am aware from my CHILDHOOD…!! Is this Result for a customer who spent precious money on Maruthi Automatic Car …!!!! HOW WILL I TRUST MARUTI BRAND????

  46. I want to complain about Arrogant people at :
    Maruti Suzuki Tru Value
    Major Sandeep Unnikrishnan Rd, Attur Layout, Yelahanka New Town, Bengaluru, Karnataka
    as they openly threatened you by saying will call the police and start shooting your video and don’t bother even you are with your family just because I raised the issues about security guy rude behaviour, please help with the any higher official complaining procedure.
    Regard,
    Zabiulla
    zabiulla93@gmail.com

  47. Respected Sir,

    I have purchased Vitra Brezza 1.3 ZDI AMT ( KL 64 J 1506) year of manufacturing 11/2019 engine chaise No. 5877190 – 606013 through one of your authorised Dealer KL08 – Popular TSR – Maruthi, TUDA ROAD P.O, Thiruvampadi, Thrissur, Kerala, Branch Office Chalakudy, Thrissur (Dt) Kerala on 09.01.2020.

    We have a great problem to be presented for your kind consideration and immediate intervention. The head light of our brand new car is leaking and during the rain it causes mist formation in front of the car and thus turning down the visibility. It is a high risk to drive such a car especially in Kerala since our rainy season is almost half year long.It is also noticed that there is a crack in front of the right head light.

    By this problem we have approached the service centre but they are in vain to sought out the issue. I have also contacted the Territory service Manager of Maruti Suzuki,Cochin. But he was also not in a position to solve my issue.

    I have opted to buy Maruti Suzuki because of its brand value. By the reply from your executive it is understood that it is a manufacturing defect. I have checked all the cars of my friends but all have no such issues.

    With these defects I can’t drive safely my car. If you can’t solve these problems requesting you to exchange the car with a new one or else I am humbly requesting you to refund the amount(Rs.9,80,301)by which I purchased the car.

    Looking forward for a genuine and profound reply from your side.

    Thanking you in anticipation

    Koratty Yours faithfully

    30.01.20201 Anju Raju

  48. Good Evening , my name is Kamalpreet Singh, my phone no. is 9888292430. I have booked a new maruti Suzuki swift Dezire (cng) from your Mohali sector 58 located Maruti Suzuki Arena since 23 January 2021. But I have not yet received the delivery of the car nor any execution date of delivery. Your car dealers are bothering us a lot and this is not right. You must take full care of your customer, it is your responsibility. I’m telling you all this after being very upset. your dealer not provided any exact information regarding delivery to us. I request u to get my car delivered as soon as possible & take some action against your irresponsible dealers.

  49. Dear Team,

    I want to register complaint regarding battery fault in my car because I contacted many times for this issue but not happy with their work.

    Name : Himanshu Shah
    Model : New Wagon R
    Year of purchase: 2019
    Car Number: GJ01KU5608

    I contacted every week for the same and facing issues but they said battery condition is good and if battery condition is good then why weekly basis down.

    Kindly replace and provide me new car.

    Regards
    Himanshu Shah
    9825674567

  50. Sterring problem of my car which has been coming for quite some time. I was denied by manager Gwalior Prem Motors that we will not be able to get this problem right here you go to Dehli or Gurgaon. While many new parts have been added by Maruti on this issue, but the problem is still there. In this, the workers and managers of Prem Motors, Gwalior Shivpuri Link Road, do not want to accept, their machines are not good, sometimes the workers are working properly, I am troubled for a long time, I am called again and again but I do not get a solution. It is found that the process is going on from Maruti, sometimes Gwalior Prem Motors calls cgm sir and sometimes ccm calls madam. Today, I was called on Gwalior Prem Motors Shivpuri Link Road to leave the car, for two days, I was told by Ccm Madam to change every demo part. But nothing like this happened. My car is not running well with strerring, I have to be disappointed with the Maruti company today. Request from Maruti is a matter of cognizance.

    Vehicle reg no. MP06CA7566

    Ragards:-customer complaint
    Adv Rahul raj katariya
    Morena (madhya pradesh)

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