ICICI Bank Limited

ICICI Bank Limited Contact Information is available here shared by ICICI Bank Limited, is an Indian banking and financial services company headquartered in Mumbai, Maharashtra and Registered office in Vadodra, Gujarat. It was founded in 1994, having main office as Headquarters office in Mumbai, Maharashtra, India. ICICI Bank Limited provides businesses across India engaged in a number of products and services including Retail banking, corporate banking, investment banking, mortgage loans, private banking, wealth management, credit cards, finance and insurance. Below, you can check all types of contact details of ICICI Bank Limited.

ICICI Bank Limited Company Important Information

ICICI Bank Ltd Contact Information
  • Industry: Banking and financial services
  • Founded Year: 1994
  • Headquarters: Mumbai, Maharashtra, India
  • Area served: Worldwide
  • Key people   Girish Chandra Chaturvedi(Chairman), Sandeep Bakshi(MD & CEO).
  • Products: Retail banking, corporate banking, investment banking, mortgage loans, private banking, wealth management, credit cards, finance and insurance.

ICICI Bank Limited Main Contact Information

ICICI Bank Ltd Customer Care Number 1800-102-4242 (Toll free)
ICICI Bank Ltd Customer Support Email NA
ICICI Bank Ltd Main Office Address ICICI Bank Tower, Ground Floor, Bandra Kurla Complex-Bandra East, Mumbai 400051,  Maharashtra, India
ICICI Bank Ltd Main Office Contact Number +91-22-33667777
ICICI Bank Ltd Facebook Account www.facebook.com/icicibank
ICICI Bank Ltd Twitter Account https://twitter.com/icicibank
ICICI Bank Ltd Instagram Account www.instagram.com/icicibank
ICICI Bank Ltd YouTube Channel www.youtube.com/user/icicibank
Official Website www.icicibank.com

Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.

ICICI Bank Ltd Office Locations

Through the contact information of ICICI Bank Ltd offices, you can get much more support after customer care department. Here, you can check headquarters address of ICICI Bank Ltd, contact information of ICICI Bank Ltd corporate office, as well as ICICI Bank Ltd office locations with contact details.

ICICI Bank Limited Corporate Office Contact Details

  • ICICI Bank Ltd Corporate Office Address: ICICI Bank Tower, Ground Floor, Bandra Kurla Complex-Bandra East, Mumbai 400051, Maharashtra, India                                                                                                      ICICI Bank Ltd Corporate Office Phone Number: +91-22-33667777
  • ICICI Bank Ltd Corporate Office Fax Number: NA
  • ICICI Bank Ltd Corporate Office Email ID: NA

Check Also: If you want to check contact information of HDFC BANK in India, so you can visit here

ICICI Bank Limited Website and Other Info

For more information about ICICI Bank Limited, you can visit at the official website, where you can check more information.

  • Official Website: www.icicibank.com                               

21 Comments

  1. KIND ATTN: Mr. Sandeep Bakhshi
    Managing Director & CEO  

    ALL CONCERNED 
    THIS IS THE 6TH REMINDER IAM SENDING TO TRANSFER THE FUND WHICH IS DUE  FROM 9TH OF SEPT , NOW IT IS 16TH , UNTIL NOW NO OFFICIALS RESPONDED FOR MY ANY EMAILS  
    On Tue, Sep 15, 2020 at 2:26 PM Sudheer Thirunilath wrote:
    Dear Sirs 
    Please note that I received an call from below number and she first told my account no not updated in system and we do tomorrow, then how you send an email to customers that the money already  transferred on 9th of September!!!!! So you are sending false emails to customers which I have a copy of same and also the recordings of voice call received now .
    +912261930700
    Last 3 months ago I updated my account details in icici pru  as advised by your representative and I have the confirmation which received from you  … 
    I need to know are you playing with our money. Let me take this matter to solicitor for further investigation. 

    On Mon, 14 Sep 2020, 15:01 Sudheer Thirunilath, wrote:
    REMINDER 
    On Sun, Sep 13, 2020 at 2:54 PM Sudheer Thirunilath wrote:
    Dear Sirs 
    Last many years I used to get the same message from you , can you please send me the Transfer copy which you mentioned it is returned . Let me sue you for the delay and let it goes to the medias also . On 9 th you transfered and your bank got reply on on 13 the Saturday so Sunday closed and for the same I need to write the same emails again and again . I have clearly mentioned  the account no  in email and  it take 4 days for you to reply that you got it back !!!!!! 

    Dear Sirs,

    Please check the Insurance policy , the amounts are transferred thru NRE ,
    so the refund will be thru NRE account

    *SIMYBALAN  : NRE ACCOUNT 022101001417*

    *Thanks and Best Regards *

    *SIMY SUDHEER *
    Tel.Bahrain: (+973) 39461746 / 33777202
    Tel India: + 91 9744905522 / 7025604455
    Tel:Off: (+973) 17740531 , Fax: (+973) 17740449
    E-Mail: thirunilath@gmail.com
    Post Box No: 10628 ,Diplomatic Area
    Kingdom of Bahrain

  2. To,
    The CEO
    Icici Bank(Head Office)
    I have a seroius complaint against your Chennai’s 5th Avenue branch, Anna nagar, kindly call me on 9841047867 asap. I had been a customer of Icici bank for more than 25 years now. I had to close all my gold loan accounts only due to the misleading tactics, false promises and by the very rude & misbehave attitude by the branch manager(Mr. Jyothi kumar). I was forced to close all my gold loans account with immediate effect only because the manager had created unpleasantness yesterday & today when I went to close all my gold loan accounts. For your information your branch had damaged my gold ornaments.

    R. Azeemullah Khan

  3. Subject : I taken home loan nearly by one year but still now i didn’t get home insurance bond 
    Dear Sir,
    I Mera suneetha taken Home loan from ICICI HOME FINANCE at Kakinada East Godavari District on October 14 th 2019 my A/C NO LHKKN00001312927  Thank you for your Bank. But i couldn’t receive my insurance Bond nearly by One year .I complaint  so many times  to your bank  but they are not respond.  I submit my SBI bank statement  ( i.e. Deductions for  PREMIUM FOR INSURANCE on 24 th October 019 cheque nos 81506,81608….Rs.25,8617&Rs 15,352) 
        Sir i am waiting for  insurance Bond nearly One year. In covid -19  if I face problems means who’s responsibility   it is ? if you are not resolve this issue means I will  approach COURTso kindly requesting to you please resolve this issue                                  
                               Tanking you sir

  4. Dear Sir,
    I used ICICI credit card from last year.
    When I get credit card I got call for health policy and I purchased that policy and pay regularly emi of policy.
    After I get another called for policy that time they informed me if you not purchased this policy your health policy was invalid,that time I’m say ok for policy because of my previous policy.
    After I also pay premium for both policies.
    After 1 month I got call from your service team regarding policy,that time I enquired about accidental policy was compursary purchased to countine my health insurance.

    They informed me not necessarily to purchase this policy.
    I think from customer side these froud to sell the policy and same time I informed to cancelled my policy.
    These request send to ICICI Lombard and ICICI credit card customer care.
    ICICI Lombard cancelled my policy in August 19 and that time they informed me we informed for revresel your credit ammount and I also informed to ICICI customer care to refund my ammount.
    From Aug 19 to Aug 20 I’m not getting reversal of money and charges incresing in my credit card ammout.
    Today I also getting mail new date 6th October to resolved the issue.
    Complite 1 year I’m not getting my money.
    ICICI Lombard informed me they informed same time when cancelled the policy.
    My cancelled policy premium liying with your company account.

    Please suggest,

    Due to your company issue my credit card out standing ammount cross 24,000/- And my CIBIL score gose down.

    ICICI Lombard or ICICI credit card bank give me 12% interaste on my ammount which Was liying with you.
    Please suggest what can I do.
    I want to close these matter and im getting very bad experience with ICICI.

  5. Priority- Very very very urgent

    Dear sir ,

    It seems to be very unprofessional that i tried to contact you from last 4 days about the solution of my problem that is you have unnecessarily deducted Rs 5430 twice and other 4 more transactions from my saving account and not refunded yet.
    Your team supervisor Miss Tulika promised to call me about the same query but not done yet after waiting for 2 days.
    Your team is not helping me in this problem and i need urgent solution else i have to go to consumer court on monday before 12 pm for fraud and money cheating without my permission, ignorance of customer, fake commitment, mentally harassment etc .
    I am writing this to you with a positive hope finally.
    Pls look into it urgent.
    Bablu Agarwal
    9058480505
    7703933823

  6. Myself Aftab Alam proprietor of Aram Fashion current account holder of your bank which account no. bear 043105500906 I booked complaint for amount reversal I was told it will be credited within 7 working days now it is more than 20 days but amount not credited in my account. I called up several times to customer care number always they promise it will get refunded but not yet. My service request number is SR700382721. Please give me positive response as soon as possible.

  7. Kindly ears settled from CIBIL REPORT DUE NO ANY BANK GIVE ME LOAN SIR ON 15/012014 GIVEN Gold loan Rs 60000/-and deposited date 22.6.2015 but not clear and then bank settled on 3/7/2015 pl.correct mycibil report Shall greatfull to you sir .

  8. To,
    Date: 12-10-2020
    Mr. Girish Chandra Chaturvedi
    The Chairman
    ICICI BANK
    ICICI BANK TOWER
    NEAR CHAKLI CIRCLE OLD PADRA ROAD
    VADODARA GUJARAT

    Sub: Refund of Rs.26115/- deducted from our bank account unethically, fraudulently by your bank.
    Ref: Commercial Vehicle loan A/c no. 1. UVXXXXXXXXXX1277 NAME: TARA CHAND DAGA
    2. UVXXXXXXXXXX6953 NAME: BHARAT DAGA
    3. UVXXXXXXXXXX6909 NAME: TARA CHAND DAGA

    Respected Sir,
    I Highly Insist you to read the letter thoroughly to know the level of Unethical, Ruffianist, Irresponsible activities which is going on your ICICI Bank, Chowringhee Branch, Kolkata.
    Since the time we availed the above mentioned Commercial Vehicle Loan facilities we have been paying our EMI’s regularly.
    After sudden breakthrough of COVID-19 Pandemic and complete lockdown, we approached your Chowringhee Branch Kolkata and contacted your Employees in the Loan Department Mr. Subhodip (Contact No. 85XXXXXXX7) & Mr. Raj Ravi (Contact No. 85XXXXXXX6) during sometime on July 13th 2020 for FORECLOSING our above loan account.
    They gave us statement which included OUTSTANDING PRINCIPLE; LATE PAYMENT PENALTIES: CHEQUE BOUNCING CHARGES: INTEREST FOR THE MONTH: PREPAYMENT CHARGES: INTEREST ON PENDING INSTALLMENTS; ETC. Attached herewith; and also said there will be slight change in final amount on the day of final payment.
    Then we approached your COLLECTION DEPARTMENT Mr. Rudrajit (Contact No. 91XXXXXXX3) & Mr. Sudhanshu (Contact No. 73XXXXXXX0) for requesting waiver of prepayment charges.
    On 10th August, 2020 we received an Approval Confirmation of Waiver of 20% on Foreclosure Charges of Tara Chand Daga & Bharat Daga, copy of approval attached herewith.
    Now, on 19th August, 2020 we visited your branch and again your Mr Subhodip (Contact No. 85XXXXXXX7) and after getting the Final figures of Amount Payable, we finally issued and deposited Cheque No:- xxxx79 & Cheque No.: – xxxx84 according to the foreclosure statement received by your branch.
    The above two cheques were debited to us and credited to your account on 25th August, 2020. Finally, we were relieved that no more burden of EMI’s for above two loans.

    But, the twist and harassment begins now, then onwards we had been receiving regular calls & messages on our Registered Mobile Number (9xxxxxxxxx) reminding us of our EMI date and your callers are bullying us to maintain sufficient balance, despite our account being closed as the amount was paid.
    So, on 5th September, 2020; once again we had to take the Initiative to visit your Chowringhee Branch and we submitted a letter requesting to close our above account on priority basis, copy of letter is attached herewith.
    Surprisingly, on 7th October, 2020 we found that Rs. 26,115/- (Rupees Twenty Six Thousand One Hundred Fifteen Only) was debited from our Bank Account through ECS Mode against EMI of Loan A/c No. UVxxxxxxxxxx1277.

    Sir, will somebody from much Esteemed Bank tell us that where our fault is and who is responsible for the monetary loss we have suffered & the mental and physical harassment we had to go through your banking system, and nobody in the branch are answerable having no solution for customers.

    Sir, we had been charged huge amount for cheque bouncing charges and huge interest for delayed period. But, what is the compensation for the damage done to us.
    Therefore, now it is requested to refund our Rs. 26,115/- immediately with compensation, if you think fit.

    Sir, we are very general traders (Common Citizens) and don’t have that infrastructure or capacity to fight legally, which surely you will also not like while being one of the largest Banks in the World.

    So, please do the needful and oblige.

    Thanking You
    Yours Faithfully

    TARA CHAND DAGA

    CC: 1. Sandeep Bakshi (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra-400051
    2. Reserve Bank of India, Ombudsman- 15, Netaji Subhash Road, Fairley Place, B.B.D. Bagh, Kolkata-700001.

    N.B. 1. FOR ALL THE REFERENCES & ATTACHMENT OF PROOF PLEASE CHECK YOUR CUSTOMER CARE SERVICE EMAIL ID (customer.care@icicibank.com)
    2. HARD COPY OF THIS MAIL SENT VIA POST.

  9. Sub: – Amount Debit from my Saving Account No. 03550103554
    Dear Sir/Madam,
    I want to inform you that on 13th October 2020 Mr. Amit Ghosh paid Rs.20000/- (Twenty Thousand only) by mobile banking between 2.30PM to 3.00 PM and credit in my account but after 5 to 6 hrs. that amount was debit from my account between 9.00PM to 10 PM. Now my clients ignore to pay that amount.
    On 14th October 2020 I spoke to customer care number they told me there is some server problem so your amount is debit from your account. Then I talked with senior Ms. Shuruti she told me I will call you in 1 hrs and short your problem but till today 16th October 2020 no response from ICICIbank customer care. On 15th October again I contact to customer care number and talked with executive Ms Priyanka I requested to give her senior Ms.Shuruti. she kept me on hold but after 5 to 6 min phone was disconnected. I also gave male to imobileapps@icicibank.com.
    I am very much concerned about safety and privacy of my ICICI account this is not happened for the first time in this account.
    Please take action on this matter as soon as possible
    Thankyou
    Kunal Bansal
    9903244314
    Account No. 035501003554
    Branch -Lake Town
    Address -Block H Plot 9 Naskarhat Tagore Park Kolkata 700039

  10. I had a complaint regarding my loan application and wrote to the loan dept regarding this. Someone called me and registered Ticket SR706161934 and said that it will be resolved within a day or 2. Next day I get a SMS stating that someone reached out to me to resolve the issue. I was wondering who reached and wat was the resolution provided. This is weird.

  11. You have deducted 4899 rs from my new salary account for demat account ending with 283 which is linked with old account …I haven’t signed the demat account form as well as I never got demat credential from bank because that account activated by you without my consent..

    Actually I got job offer and I do not have money to go pune because you have deducted my account balance 4899..if you didn’t refund that amount my hole career will spoil . if I did suicide the ICICI bank will responsible for my suicide and before sucide I will post these thing on social media and will file FIR against your bank..I have already informed to my two kids and wife and parents…

    Please call me before 30 oct and close the demat account(39697283) and old account which is linked with Demat.

    Don’t take casually, I got frustrated as I haven’t got any response from customer care..

    Regards
    Kumar Bhagwan Rasal

  12. Reg : My Late Husband E. Sivaram’s Loan Against Shares AC ; ICICI Bank Thrissur

    Respected Sir/Madam,

    My husband E.Sivaram passed away on July 22nd 2020 at Coimbatore (where I’m presently residing) without leaving a will or details on his investments or loans. During the 13day mourning period, checking his mails I found he had dealings with ICICI bank. I approached the ICICI Bank, Trichy Road Branch, Cbe & the Deputy Manager was kind enough to give me the details :
    E. Sivaram
    A/C No : 018005001117
    IFSC : ICIC0000180
    Branch : Thrissur
    A loan against Shares – & the amount due on that date-28/July/2020 was RS 19,98,000/- .

    The Deputy Manager gave me details of the Thrissur Branch & Manager & I contacted him. As he was not responding, A friend in Thrissur personally went to the Thrissur Branch & enquired & I subsequently spoke on the phone to the Manager.
    He reconfirmed the amount & since there was No nominee mentioned, he asked me to revert back to him when I get the Legal Heir certificate. On my repeated enquiries about interest etc charged on Non payment till I get the required certificates, he assured me that it would be only a nominal amount & that nothing can be done till I obtain the Legal Heir Certificate.
    Since then, In Spite of my requests, no mail regarding details of the Dues of my Late Husband nor details about the closure of the Loan Ac nor what Documents are required for the same or details were sent to me.
    Neither did the Manager or anyone from the Thrissur Branch ever answer my calls nor return them.
    On 23/10/20, With the legal heir certificate,I called the Manager who told me that I could do the required procedure in the Coimbatore branch & will revert to me with the Coimbatore Manager on Conference Call & the Settlement amount.
    Soon after,he called me & very rudely said that my dues were RS 21 lakhs & if I don’t settle it the same day, the bank will sell the Shares pledged against it.
    When I enquired about the high spike in amount of Rs 1 lakh in 2 months, he very rudely said that I better pay it immediately & he had no inclination to explain the details nor give me details of the Coimbatore Branch Manager etc. He just cut off abruptly & since then did not even pick up the phone In Spite of my repeated calls.
    I Panicked, & on advice of the Cbe Branch Manager, did an RTGS transfer with the SuperAnnuation Money of my Late Husband which was credited the previous day in my Son’s Ac & with whatever I had in My Savings Ac- In Total 17.5 lakhs as I didn’t want the Shares to be sold as threatened by the Manager, ICICI Thrissur. I am also trying to arrange the Balance amount to be paid soon.
    Sir, My Late husband E Sivaram, AVP, HDFC Bank, died of a sudden cardiac arrest without leaving a Will. My Elder Son is abroad & has not been able to come due to the Pandemic. My second son is a dependent child, My Husband’s Acs are all frozen & only now the process of settlement will begin as I have just got the Legal Heir certificate.

    1. In such a situation, How fair is it that your Manager is so Callous when dealing with a Widow who barely is coming to terms with her personal loss & has now to arrange such a huge amount of money without even 1 single information either by Mail or phone from the Branch Authorities since 3 months.
    How can there be such a huge spike in Interest of Rs 1 lakh in 3 months & that too when I was assured by the Manager that it will only be a nominal amount. if the Manager had even advised me that the Interest would be so high in a space of 3 months- I would have at least tried & made some arrangements for a Minimum Sum to be transferred. I have still got no details of the Interest/Penalty explained to me.
    When I am willing to do a Pre Closure- At Least on Compassionate grounds,Can the amount payable be fair enough as it is due to the sudden demise of my Husband & I have a Dependent child.
    When your Manager failed in his duty of informing me of any details since 3 months In Spite of my repeated requests & my unanswered calls- Is it fair of him to threaten to sell the shares pledged in these circumstances. I didn’t willfully default on payment- it’s only because he advised me to revert once I got the Legal Heir Certificate which took me 2.5 months to get from the Govt & even then it was me who contacted him expressing my willingness to close the Loan Ac- How fair is it that such a huge sum of Rs 1 lakh Interest has been charged extra for 3 months as a result of the Manager’s indifference to appraise me of the same when I spoke to him on July 28th
    I request the Authorities to kindly treat my case fairly on compassionate grounds & kindly do the needful & please apprise me of the Final amount I have to settle keeping in mind my willingness to Pre Close my Late Husband E. Sivaram’s Loan Ac against Shares.
    I kindly request for a Waiver of the Interest/Penalty as also a reduction in the Final Amount I need to pay against the Loan Ac.
    Please treat my request as More of a Fair treatment of a Widow’s request to arrive at a reasonable Closure Amount than a Complaint against the Manager- though every word I have written is true. Kindly understand the State of Mind I’m going thro in the present circumstances & every Re today counts in my life especially as it is the Hard earned Money of my Late Husband which I cannot afford to waste especially since I have a Dependent child .
    Regards,
    Sangitha Varier
    w/o Late E. Sivaram
    Coimbatore

  13. To: Sandeep Bakshi (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra-400051
    I have been having problems with your staff on few accounts that we hold.
    Since 12 months I have been sending emails. I cannot go into details but you can talk to your staff (Manju Tolani, Sourav Chakraborty and Suchita Singh)
    signed G.J.

    t

  14. Sir
    Need to transfer amounts for an emergency at home….have called multiple times..also visited your branch…latest SR nos. being 709524485/ SR 706922616

    Need urgent help in transferring my funds..

    regards sharad

  15. Dear Sir

    we are maintaining baniking with icici bank from last 10 years .i have deposited one my cheque in my current account which after three days still not clear so i have visited Drive in Road Branch. bank staff is not responding in this case . they said this is not handled at our hand. not answering my question. if such way bank will block our fund than how can we make business.

    Details of cheque given below

    Ch no 003681
    Bank Name: The Mehsana Urban Co OP Bank Ltd
    Amount 215678.
    Account no : 6483805051627

  16. TO: SANDEEP BAKSHI (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex
    I SENT YOU THE FOLLOWING MESSAGE ON THE 7TH NOV. I AM STILL WAITING TOF THE REPLY.
    SIGNED
    G.J.

    To: Sandeep Bakshi (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra-400051
    I have been having problems with your staff on few accounts that we hold.
    Since 12 months I have been sending emails. I cannot go into details but you can talk to your staff (Manju Tolani, Sourav Chakraborty and Suchita Singh)
    signed G.J.

  17. TO: SANDEEP BAKSHI (M.D. & CEO), Icici Bank Towers, Bandra Kurla Complex

    I sent you a message on the 7th Nov then repeated on 13th Nov and now this one.

    I am sorry to say that you employ some of the most unwanted staff who are only goo at apologising. For one year I have heard nothing but excuses and and not accepting the mistakes and blunders created by the staff. Mr Bakshi Can you as a respected MD & CEO delegate a member of your staff who can talk sense undersatnd the problems. I live in EUROPE and due to Covid 19 I cannot fly to Mumbai to personally sort the problem or move all the family accounts to a more sensible bank.
    I hope you will take action.
    Thanks
    Signed G.J.

  18. Mr. Girish Chandra Chaturvedi
    The Chairman
    ICICI BANK
    ICICI BANK TOWER
    NEAR CHAKLI CIRCLE OLD PADRA ROAD
    VADODARA GUJARAT

    I Sent SANDEEP BAKSHI (M.D. & CEO) a message on the 7th Nov then repeated on 13th Nov and now this one.

    I am sorry to say that you employ some of the most unwanted staff who are only good at apologising. For one year I have heard nothing but excuses and and not accepting the mistakes and blunders created by the staff. Mr Chaturvedi Can you as a respected Head of the Bank delegate a member of your staff who can talk sense understand the problems. I live in EUROPE and due to Covid 19 I cannot fly to Mumbai to personally sort the problem or move all the family accounts to a more sensible bank.
    I hope you will take action.
    Thanks
    Signed G.J.

  19. Dear Sir, Madam

    Got a 3rd class service from ICICI Bank Bhandarkar Road Branch, pune. We contacted Ms Mubina from bhandarkar road branch for opening a current account, she gave some executives phone no. named Rohit. He called us at the bank on 12th Nov 2020. we went there , filled out a complete form on his tab, gave Rs 1,00,000 cheque for opening a current account. Except sat & Sun, calling Mubina mam everyday. Everyday she has been giving some shitty reasons since 1 week. I already have total 4 business accounts in ICICI bank, that also i may shift to other bank because of this incidence. i dont think so i wont be able to open an account in ICICI now onwards. Really pissed off with ICICI service

  20. Mr. Girish Chandra Chaturvedi
    The Chairman
    ICICI BANK
    ICICI BANK TOWER
    NEAR CHAKLI CIRCLE OLD PADRA ROAD
    VADODARA GUJARAT

    MAY I PLEASE HAVE AN ANSWER TO MY MESSAGE OF 17TH NOV.

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