AJIO

AJIO is an India based fashion and lifestyle providing company. The company was founded in 2016, has main office as head office in Bangalore, Karnataka, India. AJIO is one of the largest retail companies in India. It is one of the famous names, providing fashion and lifestyle services in India. AJIO provides products such as men fashion, woman fashion, kid’s cloths and many more fashion accessories. Below, you can check all types of contact details of AJIO India Company.

AJIO India Company Profile

AJIO India Contact Information
  • Company Full Name: AJIO
  • Type: Public
  • Industry: Fashion And Lifestyle
  • Founded Year: 2016
  • Founder: Mukesh Ambani
  • Headquarters: Bangalore, Karnataka, India
  • Key People: NA
  • Parent Company: Reliance Industries
  • Subsidiaries: NA

Important AJIO India Contact Information

AJIO Customer Care Number1800-889-9991(Main Swithboard No)
AJIO Customer Support Emailcustomercare@ajio.com for any query,
partner@ajio.com for partnership
AJIO Customer Care Office AddressAJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India
Facebook Accountwww.facebook.com/AJIOlife
Twitter Accounthttps://twitter.com/AJIOLife
Instagram Accountwww.instagram.com/AJIOlife
YouTube ChannelNA
Official Websitewww.ajio.com

Note: Some numbers provided above may be non toll free number, so please verify call charges from your operator before call.

AJIO Main Office Locations in India

Through the information of AJIO offices, you can get much more support after customer care department. Here, you can check headquarters address of AJIO India, phone no of AJIO corporate office India, as well as AJIO India office locations.

AJIO India Main Office Contact Details

  • AJIO Main Office Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India
  • AJIO Main Office Phone Number: 1800-889-9991
  • AJIO Main Office Fax Number: NA
  • AJIO Main Office Email ID: customercare@ajio.com

AJIO Limited Other Office Locations in India

Check Also: For the contact information of Lifestyle, you can click here

Some Additional Information

86 Comments

  1. I am order some shirts and pants but some items are not satisfied me.i request return items but your agent received my order some items but your ajio are not reply my refund items please verify and refund my amount to ajio account abd i purchased again so please help me

    • Exactly I’m facing the same problem. Its been very long since my products were returned but I didn’t receive any amount. And even I had booked few products and my payment was done through online after some day the product got cancelled for no reason n even didn’t receive the refund amount, its been about 5 months and I’m still waiting for my money. Literally this is the worst experience I’ve ever had in any online shopping

      • I too am facing a similar problem. The product delivered was firstly wrong and then the product was collected by an agent. The refund was initiated long back but still I haven’t received my refund. I asked for a call back several times but no customer service agent has bother to call back. I have even wrote them a mail raising my issue but still there is no reply. A very horrible and pathetic service from Ajio.

    • I have the same problem I had order 3 crocs not satisfied with the product ba there is no one for refund return fuck all services provided and sick products

  2. From last five days I am constantly writing to you on your mail id and Twitter account. Amount debited from my account but order is not placed. But you don’t seem concern about your customer. It’s ridiculous not to be answered.

    • Servive is actually very pathetic.how is it possible the amount is deducted from the account and the order is not placed.no one is responding through mail or toll free number.it’s more then a week now but no response from your side about refund the money and that’s totalky unfair.

  3. Sir/Madome,
    Maine ek jutti mangayi thi jiska order no.hai FL0157241335 jo size me bdi ho gyi, maine use return kr diya. Return kiye lgbhg 10 din ho gye mera rafund abhi tk nhi aya. Maine customer care pr kai bar complaint kiya pr koi response nhi mila. Mera refund jldi kra dijiye pls.

  4. Dear Sir
    The reurn product as given below not picked up even after passing the scheduled date. Nobody bothered to give message or contact the customer if the deadline is passed. Very pathetic service as far as returning the product is concerned.
    1. RID# RT19227278 – Scheduled date 25.07.2020
    2. RID# RT19456482 – Scheduled date 29.07.2020
    3. RID# RT19404217 – Scheduled date 27.07.2020
    Kindly make arrangment for the return pickup. If it is not possible for AJIO to pickup the return
    product, my money may please be refunded immediately and product may be picked up whenever you get the
    system in order. Your product will be safe with us.

    Krishan
    M-9911888396

    • Sir, your customer care phone is not working. It has become non responsive. Despite mails we are not getting any response. My refund is not coming despite several requests. Why you are doing this with your valued customers. There is something very serious going on. Please check

  5. Dear sir/ madam
    This is to inform you that myself Aroop Bhattacharya lives kolkata in behala,
    I was requested many time in ajio app & also try ed my nearest trend out late but failed.
    My order no FLO150943306 & return id #RT19594313 return date was 01/08/2020
    Customer care was not supported, ajio app return/ refunds are not working,
    what types of services are there ??
    I’m just fed up ,please do needfull action as soon as possible.
    Thanking you
    Your’s truly
    Aroop bhattacharya
    4/1 kalipur sakuntalapark
    Behala kol -61
    (M) 9836167110
    (email)a.bhattacharrya@yahoo.com
    Date: 05/08/2020

  6. Hello,
    This compliant is regarding my order FL 0146285739 for which I paid from my ajio wallet but I refuse to take this order due to coronavirus Outbreak as the courier person called me on 6 April 2020 and I refuse to take it but now your site showing that it’s delivered and my Ajio wallet is empty .. I raised my issue so many times but your company is not resolving it. I will not pay for the things I have not received. Please resolve my issue as soon as possible

  7. Sir,i have placed my order in the month of march bearing order no FL0146044692,and the same was delivered in the month of May,however due to sizing issues i have put the request for return,from that dat till now,my order has not been returned ,inspite if several calls on customer care number,various mails on your customer care support.i
    Now i am pissed off by this kind of irrespomsible response from your end.
    I request you to please look into the matter and resolve the issue .
    Otherwise i will have to take a serious action.

  8. Hello sir, my name is fateha begom . Mainy kuch saman return kiea tha .but return refound nahi hua , plz sir return refound kar dijiea.

  9. It had been more than 20 days they took my dress which I have returned till the date I didn’t get my refund money so I request you to refund my money as soon as possible

  10. Dear ajio my wife had orders sarees on 29 th July money was deducted but we never got sarees
    When we called call center that number is reply and when they picked simple reply was after 72 hrs we will revert
    Till date not reverted
    Request you to refund the money immediately
    For COM00011759878
    RAISED ON 2ND AUG

  11. Hey Ajio customer care,
    I purchased product code:460025695_teal AJIO colourblock Bodycon dress on 19th jul 2020 Order ID:FL0159746417 paid by UPI for Rs.778.58 . On 26th JUL 2020 the order was cancelled. You updated my refund on before 4th Aug 2020.but still its not refund.Everyday i contacted your customer care but I experience very bad approach.On 13th Aug 2020 i baged of AZIRA ,chevron print palazzos with Tie-up of product code: 461042894_blue.I proceed for payment in UPI but Rs.921.95 debited from my account to Razorpay payment ID: pay_FQWdSpj7ZBnLFA nLFA.Its also not refunded yet.If you are not refund within 5days i move legally for consumer court.

  12. Hi ajio team,
    My self saji. Iam a regular customer of ajio but the last time am purchased 4 items for rupees 1605/-, and i received 1 item of rupees 356.64.
    Due to the delay and non updation iam cancell the balance orders before 7 working days but i did’nt get the refund and updated about that.
    I try to contact you through mail and call but nobody was not responding properly /not picking the call.
    So please refund my amonut in my wallet as possible as soon.
    Order id- FL0155927243.

  13. I didn’t get my refund. Order ID FLO159953095. Please help I don’t get any response in ajio customer care and also through the mail.

  14. My Order ID FL0163590979. I have ordered a T-shirt and a formal trouser on dt03.08.2020. I have received my T-shirt on dt 09.08.2020 but I have not get my trouser yet. Very bad experience with your customer care toll free contact. Pls do something to deliver my product at the earliest. It was a prepaid order.

  15. I order kurti n received one inner slip instead I raised complaint n return request as wrong item received . Pickup guys says that I have to give kurti which I ordered for return . I already mentioned the resion for return is wrong thing deliver . No response from customer care plzz look it to the matter n solve .

  16. Bullshit service..i have used many online shopping sites but ajio is wrost..first they deliver cheap and wrong products then i raised complaints but even after 20 days no resolution..even the customer care doesnot pick call..m talking about order no #FL0157854505..
    More than 50 times i mailed but still only shit computer generated replies..Its a breach of trust i m never gonna order again in ajio..

  17. The pethatic customer service award till date go to Ajio.

    Not a single reply from cutomer care except auto generated email from last week.

    Called cutomer care 2-3 times, waited for even 30 minutes but no response.

    My bank said amount got debited in merchant’s account and merchant is not responding .
    app not showing any order from my side and the thing is my money is also with Ajio.

  18. Hi ,
    Please note that my order no FL0169325507. Which we have booked in august and got this 31 august.
    Whet we received it I’m totally surprised due to both peaces are different size one is 41 and second is 42 .And colour are also
    Different, it’s very concerning point I’m really surprised a famous brand serviced like this no One check product before ship . Who are responsible for this? And now when we exchange this product, this service showing unavailable in your portal .

    I need same product with correct size

    And now your executive take return 2 days before and still we have not received the amount from your side.
    Please look into this matter.
    Yet we have not received Healthy response from your side.
    And your service spport not responding This is very embarrassing thing

  19. Hi i order 2 piece of jeans and 1 shirt but at the time of payment the amount got debited and it wasn’t processed and I didn’t get the order id.

  20. I had ordered Pair of Nike pegasus 36 and I received fake shoes with very poor quality and even the box is also broken. I had submitted my complaint through mail also but I got no revert from them. Even I have to wait for more than 30 minutes to contact your customer support team.
    I think Ajio is very good online shopping
    website as it belongs to Reliance.
    So please look into this matter and resolve my issue.

    • Worst online website only give fake commitments on the name of service. 13 days gone and still no solution from customer care. There service team also don’t know how to handle the situations. Fraud Company.

  21. I never ever seen these type of cheating in other online shopping companies you guys are really a mess. What type of service are you giving to us. Is this a shopping company or stealing company. I tried so many times to contact with you customer service number but you are always on pandamic issue but its okay then you have upload some other number to contact your service board.. Its been 1½ month over I didn’t get my money. Are you guys playing with our money on this bad time… Your service is really really bad

  22. Hi,
    i’m ready to do AJIO business like booking and getting a orders from customers.
    Will you have Job opportunities like work from home or any other source Please let me know how to contact you and how to make business from AJIO.
    With Regards
    Megha

  23. This is my third time complain.
    Return Issue
    Complaint ID COM00012694088
    Raised on 1st Sep 2020

    Return Issue
    Complaint ID COM00012694864
    Raised on 2nd Sep 2020
    I placed an order(Order ID : FL0159443990) that is three pair of shoes on 9th August’2020 and received it on 24th August’2020. I requested to return one pair out of three on 25 August’2020 and they informed me to take it by 29 August’2020. But they cancel the return request & send a message to create a return id using self care option. Why should i have to send by myself?? Again I create a return id (Return ID : #RT21499756) where they inform me to pickup the item by 09th Sep’2020.
    This time on September 04, a delivery boy came to my house to pickup the item without having the acknowledgment slip. First he check the item & ready to pickup When I asked for the acknowledgment slip first he deny. When i told him that i received a message from ajio where they inform me to receive the slip. Then he said that tomorrow he will again came with the acknowledgment slip to take the item But he didn’t come.
    Today another delivery boy came into my house. When he checked the item he found a sticker outside in the shoe. As per conversation with him it should be inside the shoe. Again he had not pickup the item. How can it be possible. i don’t used the item yet. I want my money back. Your helpline number also not working. I don’t want to lost my money in your pathetic service

  24. This is my third time complain.
    Return Issue
    Complaint ID COM00012694088
    Raised on 1st Sep 2020

    Return Issue
    Complaint ID COM00012694864
    Raised on 2nd Sep 2020
     I placed an order(Order ID : FL0159443990) that is three pair of shoes on 9th August’2020 and received it on 24th August’2020. I requested to return one pair out of three on 25 August’2020 and they informed me to take it by 29 August’2020. But they cancel the return request & send a message to create a return id using self care option. Why should i have to send by myself?? Again I create a return id (Return ID : #RT21499756) where they inform me to pickup the item by 09th Sep’2020.
    This time on September 04, a delivery boy came to my house to pickup the item without having the acknowledgment slip. First he check the item & ready to pickup When I asked for the acknowledgment slip first he  deny. When i told him that i received a message from ajio where they inform me to receive the slip. Then he said that tomorrow he will again came with the acknowledgment slip to take the item But he didn’t come.
    Today another delivery boy came into my house. When he checked the item he found a sticker outside in the shoe. As per conversation with him it should be inside the shoe. Again he had not pickup the item. How can it be possible. i don’t used the item yet. I want my money back. Your helpline number also not working. I don’t want to lost my money in your pathetic service

  25. I am not satisfied with the customer service at all there is no response after several mails such a bad service
    I want to return my item as I have not received the item I had selected, I want to return my product as soon as possible. Return option is not working

  26. Mera t-shirt ka refund amount Mere ajio wallet Mein a Jana chahie per Abhi Tak Nahin Aaya Hai refund id FL0171054336 15 days ho chuka hai abhi tak mera refund Nahin Aaya hai ajio wallet mein

  27. Dear Sir/Madam,

    REF : Order ID #FL0160217436

    On 27th july 2020, I placed the above order with you for PROJECT EVE IW CASUAL Mid-Rise Ankle-Length Trousers with Elasticated Drawstring Waist has still not been delivered.

    We agreed at the point that I placed the order that it would arrive with in 7 to 8 days

    i am enclosed shipment status and order details for your ready reference.

    In addition I have received no confirmation of a delay nor any other correspondence. I would appreciate if you could provide me with additional details of this case.

    in view of above please cancel my order and refund credit to my Ajio wallet

  28. Your delivery partner already picked up the Product and
    refund still not processed. It’s been 7 days your delivery partner picked up the product. Even your Voice executive is not getting to call. I trust ajio so much this time I am scared please help me.. make my refund as soon a possible.
    Order id:#FL0128753355
    Return id:RT21373246.
    Please respond to my request as soon as possible.

  29. It has been more than since 30 days when I returned my order and there’s no refund initiation in my ajio wallet I am fed up I am calling to customer care executive there’s no response I am mailing them again and again there’s no response I just want my refund back that’s it it’s stupid shopping app literally worst experience

  30. I placed an order on 12th August, 2020 and order ID is #FL0161393542. There were total 16 products in that order and out of 16, I have received 12 products & 4 got cancelled(don’t know the reason of cancellation).

    Out of 12 products, I have received 7 wrong products. I have raised the complaint on same day(20th Aug) when I received the products and the complaint ID is COM00012370500. The customer care executive asked me to wait till 28th Aug as she has forwarded the complaint to resolution team but I haven’t heard anything back from AJIO by 28th Aug. Then I called again to the AJIO customer care to check the status of my complaint and he also asked me to wait for another day. After waiting for another 2 days, i sent an email to AJIO team on 31st Aug but again there was no response. Post that i again called to customer care on 5th Sep & 11th Sep but still there is no response from AJIO team.Every time when we call customer care, we have to wait for at least 20-30minutes to get connected with CCE due to this covid. And after waiting for 20-30 minutes, there is no positive response from AJIO team. I am totally pissed off now as no one is raising the return request of order. Instead of providing the resolution, they are continuously asking me to wait for few more days. This is actually pathetic. It’s been 4-5 years, I am buying products from AJIO and it’s a trusted website of reliance but still you guys are doing fraud with customers. I feel humiliated and cheated. I have all the details with me, I need the resolution on urgent basis as I have ordered products of well known brand(Van Heusen) and this is actually disappointing that well known brands are also doing fraud and misguiding the customers.

  31. Hello, this is Fuzail from Lucknow, it is to bring to your knowledge that I have bought a Royal Enfield Electra from Balaganj showroom in Lucknow. Within 1 week, the whole electric wiring of the bike has burnt up. I have met the Balaganj showroom representatives many times but the say they can’t help. I have left the bike with those guys. I need an urgent solution. Hoping for a better response. You can contact me on 9151547773, 9565558111

  32. To all in ajio, I have been trying to call you from more than a month for my refund but nothing absolutely nothing has been done from your end. I have also send a mail for the same. My order id no is FL0157633112 , i donot expect this type of careless and neglected behaviour from your end. Please look into the matter at the earliest. Thanks

  33. one of my product with ID: FL0161364117 is cancelled from your end as it was not available. still it almost 2 months the product amount is not refunded yet.. Please resolve the issue & refund my money as soon as possible. Call centre office is closed & no one is lifting the calls since 2months.

  34. I ordered two jeans from marks and Spenser , both the pants did not fit me well so had to return the product . The person who came to take back the product told me that EAN number is not matching with the product. When I tried to contact customer care there is no response . It’s been 4-5 days customer care is not responding for my mail. Whatever customer care number they mentioned is of no use . Whenever I call them thy never connect to any employees due to pandemic issue. Pandemic is the reason for these people to not resolve customer problems. I usually prefer product from Myntra this is the first time I ordered from Ajio and I am regretting. This will be my first and last order from this site. Horrible customer service .

  35. Hi I ordered levis red shirt S size in ajio as the shirt size is too small I requested return
    Return was scheduled for 23rd September. But ur delivery bit came to pick up on 18/09/2020 and took wrong product.
    Please return my product and pickup the correct one

  36. I have to tried to purchase , but order wasn’t confirmed but money was debited from my account. I requested a refund. They promised me that money willbe refunded within 48 hrs. Today is the 8th day. I am mailing them every day ,no response. Very bad… Hoping I will get my money back soon.

  37. Nvr ever shop from this so called reputed company with no ethics
    Customer care never reply
    The actually don’t care
    Complaints so called resolved in their side but you are given no clue what is their resolution just keep posting complaints to get nothing on your side
    Except apologies that are fake
    Worst shopping experience
    Orders gets returned without sms or mail regarding shipping, expected delivery attempt delivery or failed delivery…
    Refunds nowhere to be seen
    Complete fraudsters
    Automated emails from customer care assuring call back which is never recieved…

  38. Wow great. I am expecting same thing from your side. I am calling from 12 sep and the each waiting call is almost 45 minutes and after that some of your executive cut my calls in between. The worst customer service and shopping site i have even seen.

    On 23th September, 2020 i have received a call from courier boy who from your point of view has been delivered my courier to me and also i have signed while receiving product, “has called me and said he by mistakenly clicked the delivery button and mam courier is with me please sorry and can i handover your courier today?” I have clearly told him that i am not interested in your apologies and now in this product please cancel this and change the status.

    After that i have received an email from your side that you have closed my complaint. This is just pathetic service i have ever received. And whenever i called your customer service firstly i have to wait for 40-50 mints so that i can talk to your executive and after that they have only one answer mam you have to wait at least for 1 week like seriously nobody have that much time and patience. And after 1 week of waiting i have replying this reply from your side for the 3 time. This is just harassing your customers. THE WORLD MOST WORST SHOPPING SITE.

    For your kind reference i am attaching the calling screenshot of the courier boy and your waiting call time. I have you guys have eyes and mind to see and take right decisions.

    I am also attaching the recording of the courier boy.

    THE Worst SHOPPING SITE please do something

  39. Pathetic & worst customer support.. Don’t trust Ajio…
    My refund is pending since 3rd August.. finally, on 22nd September they wrote on app that ajio had come to a resolution,, but I think, Ajio don’t want to share resolution with customer.. that’s why not responding to email as well as calls..

  40. Exactly I’m facing the same problem. Its been very long since my products were returned but I didn’t receive any amount. And even I had booked few products and my payment was done through online after some day the product got cancelled for no reason n even didn’t receive the refund amount, its been about 5 months and I’m still waiting for my money. Literally this is the worst experience I’ve ever had in any online shopping

  41. Exactly I’m facing the same problem. Its been very long since my products were returned but I didn’t receive any amount. And even I had booked few products and my payment was done through online after some day the product got cancelled for no reason n even didn’t receive the refund amount, its been abo I’m still waiting

  42. WORLD’S THE WORST SITE . AJIO is a cheater passing 1 month not received my money against a pair of shoes. Contacted many times of costumer care always said taking 2 business days,after 2 days again said the same ..what is going on wher is my mony ?? Looted by ajio . Fuck

  43. PLEASE DON’T SHOP IN AJIO. It’s a worst app. They don’t refund the amount after returning the products. Customer Care is very very worst. Some irritating music will be playing for a hour. After more than one hour & ten minutes, somebody will speak to you and give fake assurance of resolving the issue. They never resolve the issues. .!

  44. Hi,
    05/10/2020 I paid 340 rupees to ajio account, its debited from my account. But Ajio delivery person told me he dint receive the fund.
    Till now i dint receive my money back, i dint give my product as well.
    Please refund my amount.

    And same scenario on 4th Sep, 335 amount debited 2 times from my account for single product.
    Help me to refund it as well

  45. Hi Ajio Team,
    ITS BEEN 90DAYS SINCE I KEPT FOR AN EXCHANGE BUT NONE OF YOUR TEAM GET BACK ON THIS ISSUE. SERIOUSLY NO ONE BOTHER TO REPLY EVEN FOR A MAIL SINCE 4 TO 5 DAYS, SUCH A BAD SERVICE FROM AJIO, I GONNA POST THIS ISSUE ON TWITTER FOR SURE WITH ALL THE MAILS I DID TO AJIO ALMOST 26MAILS SINCE LAST 90DAYS BUT NO ONE MAKE ANY EFFORTS TO RESOLVE THE PROBLEM…
    REGARDS,
    SYED MALIK
    Register mobile number : 7794033474

  46. They are clearly frauds playing with their customers. Sending few orders nicely and then when customer fall in their trap they misuse customer’s trust . It is more frequently seen in past few months of pandemic they don’t even respond do variety of scams. Don’t just sit back guys. I guess we need to take a strict action and take out time to ban this website and open eyes of other people what kind of ‘theives’ are breeding in our country in the name of Ajio.

  47. Dear sir/ madam
    This is to inform you that myself Priyanka Das lives kolkata in behala,
    I was requested many time in ajio app & also try ed my nearest trend out late but failed.
    My order no FL0172624611& return id #RT23081574
    Customer care was not supported, My Refund date was 6th oct 2020 but I don’t get my refund
    what types of services are there ??
    I’m just fed up ,please do needfull action as soon as possible.
    Thanking you
    Your’s truly
    Priyanka Das
    9,Nafar Chandra Das road kol- 34
    (M) 7980682941
    (email) dpriyankalove@gmail.com
    Date: 8/10/2020

  48. I have ordered a shirt and exchanged also but now I want to return the product from the very first day when I recieved it but your system is having some technical error due to that its showing that its been returned to warehouse from last 50 days I am calling regularly but there is no reply from your customer support you guys don’t have any decency how to treat a customer you guys are such a piece of SHIT calling everyday only one answer is there sir wait for 3 working days our team is working on it if it was done the I should give my refund

  49. facing same issue of refund…………. Worst experience with ajio……..i ordered on 14th Aug & then i received order on 26 Aug (ORDER NO. FL0150131538)… then i returned the shoes to the delivery partner (Delivery Boy no. 9877050923), but after 7-8 days i didn’t receive my refund…then i raised complaint no. COM00013120520 on 12th sept….but not received refund & then i again raised complaint no. COM00013569048 on 26th sept ….but still not receive refund……but now on there app showing complaint resolved on 7th oct …… but the hell is going on….I requested a refund. They promised me that money will be refunded within 48 hrs.
    I never ever seen these type of cheating in other online shopping companies you guys are really a mess. What type of service are you giving to us. Is this a shopping company or stealing company. I tried so many times to contact with you customer service number but you are always on pandemic issue but its okay then you have upload some other number to contact your service board.. Its been 1½ month over I didn’t get my money. Are you guys playing with our money on this bad time… Your service is really really bad.

    i need my refund back within a week…. otherwise i going to complaint at consumer court….

  50. I ordered a t-shirt and then I found I choose wrong size hence try to cancel but cancel was disabled hence I call customer service and they suggested not accept the delivery any ask the delivery person to cancel all 3 attempts. Hence I did, but after a day it’s shows me delivered, again I raise complaint but the ticket is resolved with no justification.. and there are no call me back option or any complain option.. how do get my money back??

  51. I returned the product on 14th July 2020 and the product was received by Ajio team on 23rd july 2020. Till date the refund is not made. The shipping cost was also beared by look for it. I have never expected such type of service from the Reliance group of companies. Ajio order ID FL0137148616. Request you to look for it.

  52. Pathetic customer care service. Payment of Rs. 990 got debited from.wallet and no order confirmation received. And to my surprise no one to register complain or talk. Have mailed number of time to customer care e mail id no response from.their side. Ppl plz dont buy from.this site as they are fraud and not reliable.
    God only can help me.to trace the payment. Everythime i call customer care executive they are not responding to the call and waiting time is around 30 to 45 mins. Still after that no one responds.

    Pathetic experience. Go for amazon, myntra, Flipkart but never to AJIO. They are big Fraudulent site.

  53. i ordered a dress and without my knowing the order got cancelled and i want my same dress which i have ordered … it got cancelled and i called the customer care its a recorded voice i am not getting a proper response … I WANT MY ORDER …

  54. Hello i have returned 3 products and i have not received my refund till now .Customer care was not supported, My Refund date was 12oct 2020 but I didn’t get my refund
    what types of services are there ??
    I’m just fed up ,please do needfull action as soon as possible. Return id #RT23248880

  55. SAMSUNG TOP LOAD WASHING NOT REPAIRED AFTER 5 WEEKS BY SERVICE CENTRE, JAGANNATH SERVICE, CUTTACK
    Samsung Top Load washing machine bought from Great Eastern Appliances Pvt Ltd, Sector-6, CDA, Cuttack on 17/06/2017 vide Invoice No CDA/SA/1718/01308. Not working since 01/09/2020.. Engineer Pradeep of Samsung Authorised Service Centre ( Jagannath Service, Rajendra Nagar, Madhupatna, Cuttack-753010 visited and received advance of Rs500/- vide receipt No 8229 dated 08/09/2020 vide call No 4309515645 for changing some parts and motor ( covered under 10 year warranty. Another mechanic came with some parts which didnot match the requirement. Still reminding the dealer and service centre daily and no solution after 5 weeks. –
    Antaryami Nayak, Mob-7506363`89, Plot A1/6, Kathajori Enclave, CDA, Sector-9, Cuttack-753014

  56. My refund of item I placed a month back has not been done. Again I ordered an item which was defective and without tag. The delivery agent is not picking it back and your customer care number are not reachable. Suggest how to return and whom to contact

  57. Ever since I have joined ajio and made my first order the guys have missed it up with something else , I had to contact then more then 50 times and I have proof for that , the resolution didn’t happen the day it was promised plus didn’t get any information on the same tried and tried getting connected but the representatives were so bad that one of them refused to help later had to write almost 200 words email following by 10 other mails to ge this resolved it took more then 2 months to be done , later again I faced an issue because of there mistake and haven’t heard from ajio team yet , it’s been more then 25 days now for the complain the resolution was to be provided by 6th of October but nothing has happened now and it’s gonna be a month, ajio only needs customers to pay and forget , customer care is really not customer oriented infact it is supported oriented they can talk the way they want provide help if they wish or just remove the call connect- I can see many comments above so I am pretty sure this business is only putting money in owners balance whereas this is a fraud and the promises made are never never fulfilled nor in terms of goods delivered and not in terms of resolutions or any other date oriented .
    Shut down your site if you don’t wish to help customers throughout or just mention on your mail that this is one time service as soon as you receive money you don’t give a fuck anymore .

    So so pissed with your service.

  58. I HAVE ORDER FOR SHOES Order ID #FL0180644399 I REUTNR MY SHOES STILL MY REFUND NOT RECEIVED . I HAVE PICKUP SLIP , I ALREADY MAIL SO MANY TIME ON CUSTOMER SUPPORT AND TOLL FREE NUMBER . I MAKE COMPLAINT SO MANY TIME BUT STILL REFUND NOT RECEIVED ITS MORE THEN 2 MONTH

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